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Simon's Agency, Inc.
- Financial Services
- Liverpool, NY
About this business
Location details
4963 Wintersweet Dr, Liverpool, NY, 13088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was so nervous call. Super helpful and kind!
The Ai messages they leave are ridiculous half the time it cuts off who the heck is even calling. They call MULTIPLE times a day and nothing ever gets resolved. The reviews speak for themselves. 2 stars is generous.
My father recently passed away and there were some issues between his health insurance and one of his providers that resulted in a bill getting sent to Simon's Agency. This was the first time my family has ever had to deal with a collections agency, but everyone at the Simon's Agency (special shout out to Sharon) made the process as smooth as possible. Nobody wants to have a bill in collections, but there was barely any wait times to be able to speak to someone and everyone was helpful and friendly.
Wasted my time on a payment debited from my account 7 weeks ago. Clearly issues with getting updated information between their system and medical facilities. Not sure who is at fault, but everyone seems to think it is the consumer. I only returned the call because of issues noted in prior posts where credit scores were impacted. A person there named Amber had good service skills.
Frequently asked questions about Simon's Agency, Inc.
How is Simon's Agency, Inc. rated?
Simon's Agency, Inc. has a 2.2 star rating with 117 reviews.
When is Simon's Agency, Inc. open?
Simon's Agency, Inc. is closed now. It will open on Monday at 8:00 a.m.
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