This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
4963 Wintersweet Dr, Liverpool, NY, 13088, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My father recently passed away and there were some issues between his health insurance and one of his providers that resulted in a bill getting sent to Simon's Agency. This was the first time my family has ever had to deal with a collections agency, but everyone at the Simon's Agency (special shout out to Sharon) made the process as smooth as possible. Nobody wants to have a bill in collections, but there was barely any wait times to be able to speak to someone and everyone was helpful and friendly.
Wasted my time on a payment debited from my account 7 weeks ago. Clearly issues with getting updated information between their system and medical facilities. Not sure who is at fault, but everyone seems to think it is the consumer. I only returned the call because of issues noted in prior posts where credit scores were impacted. A person there named Amber had good service skills.
Got a call from "Amber" and she was extremely rude. Refused to state what she was calling about and completely wasted both of our time and the last 5% of my cell battery. Actual rating: 0 out of 5 stars
Simon's Agency, Inc. has a 2.2 star rating with 115 reviews.
Simon's Agency, Inc. is closed now. It will open tomorrow at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com