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Simmons-Rockwell Buick GMC
- Automotive
- Elmira, NY
About this business
Location details
784 County Rd 64, Elmira, NY, 14903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
In June I had my 2024 GMC 3500HD truck towed to this dealership. They told me it would take 5 to 7 days to diagnose. It actually took them 14 days. This was late June 2025. Today, October 30, 2025, after much run around, they are still no closer to fixing my truck. About 3 weeks ago they finally got it to run. They then proceeded to fix the second problem, truck not communicating with the fifth wheel trailer via pigtail. Now 3 weeks later still not fixed. I said i now want to come pick it up and bring it to Texas where I liv... read more
Car driving good nothing majorly wrong. Took to dave arbogast for transmission flush and got it back and SUV 2018 GMC Terrain starts to slip/shudder after the transmission flush. They tell me I need spark plugs, oil injection so went ahead and got those thinking fix problem. Nope. Got it back Tuesday.. mindful I was suppose to get it back Monday but they lost a trim piece/clip from flicking it off with a screwdriver so I had to wait a another day basically to pick up my SUV that still slips/shudders. Now telling me I need a ... read more
Eh estados por muchos aos en este negocio y hoy el Sr **** ******* y la Sra ****** han sido el mejor servicio q eh tenido Y el Sr ***** el mejor vendedor por muchos aos Gracias por tu increble resea de 5 estrellas! Nos llena de orgullo saber que **** *******, Blanca * ***** te brindaron el mejor servicio. En Casa Buick GMC, trabajamos cada da para ofrecerte una experiencia excepcional gracias por confiar en nosotros todos estos aos
Eh estados por muchos aos en este negocio y hoy el Sr **** ******* y la Sra ****** han sido el mejor servicio q eh tenido Y el Sr ***** el mejor vendedor por muchos aos Gracias por tu increble resea de 5 estrellas! Nos llena de orgullo saber que **** *******, Blanca * ***** te brindaron el mejor servicio. En Casa Buick GMC, trabajamos cada da para ofrecerte una experiencia excepcional gracias por confiar en nosotros todos estos aos
DO NOT GO TO THIS DEALERSHIP! YOU WILL BE RIPPED OFF! I went to check out the 2014 ****** Versa Note SV with my parents. The price is legit displayed $8,500 and mileage is like a little over ******. The car was new but the roof was dirty like someone splashed coffee all over the roof and the sun ******* were not just dirty but also looked somewhat old. When starting the car, my mom heard a loud noise and asked ***, the guy that was helping us, at the end of the test drive, about the noise and he claimed that it was normal fo... read more
I purchased a vehicle march 2025 and unfortunately it turned out to be defective. Shortly after purchase, I noticed engine problems, electrical issues, safety concerns. When I contacted the dealership about the problem, instead of providing real support, they dismissed my concerns, refused to cover certain repairs, and offered no solution.Buying a car is a big investment, and I expected honesty and accountability. Instead, I was left with a vehicle that is unreliable and costly to fix. Im sharing this so that others are awar... read more
My experience at Crown Buick GMC in ******** was terrible. When I first walked in, the older gentleman at the front desk never greeted me, kept his head down on his phone, and then casually told the younger salesman, You get her, as if I was an inconvenience. That set the tone for the entire visit.Even though I expressed how uncomfortable that made me, I still allowed the younger salesman to walk me around. The next day I received a call, explained what happened, and later spoke with a manager. Unfortunately, the manager see... read more
We bought a new truck, 2024, last 12/2024. Took the truck to get the tires check because of air running low. Mechanic told us that they're unable to patch it because there was already a patch right next to the damage. We went to the dealership and told them the story. The man said that it's not going to be replaced because there's no warranty, and no history of it being patched. Time and money wasted. They made us looked like we're lying, which we don't. All I know is, karma is a b---h. Because of what these people pulled, I... read more
Brought my 2020 *** ****** **** ****** in for a inspection and recall. Have been going to them for years and haven't really had much issues besides long wait times. Got my vehicle back with a couple big scratches and gouges on my bumper. Service rep said it must've happened there and he would get it fixed. Manager called me back days later and said nope didn't happen here we reviewed videos. When I asked to look at videos he said we don't share our videos call a lawyer if you want to review them. Absolutely terrible customer... read more
Frequently asked questions about Simmons-Rockwell Buick GMC
How is Simmons-Rockwell Buick GMC rated?
Simmons-Rockwell Buick GMC has a 3.9 star rating with 141 reviews.
When is Simmons-Rockwell Buick GMC open?
Simmons-Rockwell Buick GMC is open now. It will close at 7:00 p.m.
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