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Sill-TerHar Ford Service Department

3.6

About this business

Location details

150 Alter St, Broomfield, CO, 80020, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.6128 reviews
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Brett Maynard's profile image
Brett Maynard 
2 months ago

This dealership did not honor a written agreement, acknowledged the mistake, and then refused to address it unless I first changed a 1-star survey to a 5-star rating. I had my IPC unit replaced through their service department. Prior to the repair, it was clearly documented over email that my original IPC would be returned to me. This did not happen. When we followed up, they acknowledged the agreement had not been honored and apologized, but despite multiple attempts to resolve the issue, they offered no compensation for th... read more

Brett Maynard's profile image
Brett Maynard 
2 months ago

This dealership did not honor a written agreement, acknowledged the mistake, and then refused to address it unless I first changed a 1-star survey to a 5-star rating. I had my IPC unit replaced through their service department. Prior to the repair, it was clearly documented over email that my original IPC would be returned to me. This did not happen. When we followed up, they acknowledged the agreement had not been honored and apologized, but despite multiple attempts to resolve the issue, they offered no compensation for th... read more

Brett Maynard's profile image
Brett Maynard 
2 months ago

This dealership did not honor a written agreement, acknowledged the mistake, and then refused to address it unless I first changed a 1-star survey to a 5-star rating. I had my IPC unit replaced through their service department. Prior to the repair, it was clearly documented over email that my original IPC would be returned to me. This did not happen. When we followed up, they acknowledged the agreement had not been honored and apologized, but despite multiple attempts to resolve the issue, they offered no compensation for th... read more

Brett Maynard's profile image
Brett Maynard 
2 months ago

This dealership did not honor a written agreement, acknowledged the mistake, and then refused to address it unless I first changed a 1-star survey to a 5-star rating. I had my IPC unit replaced through their service department. Prior to the repair, it was clearly documented over email that my original IPC would be returned to me. This did not happen. When we followed up, they acknowledged the agreement had not been honored and apologized, but despite multiple attempts to resolve the issue, they offered no compensation for th... read more

JOHN BURKHALTER's profile image
JOHN BURKHALTER 
3 months ago

Frequently asked questions about Sill-TerHar Ford Service Department

How is Sill-TerHar Ford Service Department rated?

Sill-TerHar Ford Service Department has a 3.6 star rating with 128 reviews. 

When is Sill-TerHar Ford Service Department open?

Sill-TerHar Ford Service Department is open now. It will close at 5:00 p.m. 

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