SIGNATURE SPAS

Greg G. 

on Birdeye

3 weeks ago

I bought the P44L jacuzzi a 1.5 years ago. Utter piece of crap. I wish I never replaced my 17 year Cal Spa which I wife thought was dated. For starters the Ozone clearer is scam is does zero to keep the spa clean, it always seem to need bromide. It does not clean itself well. After light use, all of the spinning nozzles have failed and ball bearings are everywhere. The diverter valve (moves water), next failed. The speakers did not last 1 year. When you call Signature Spa you find out your spa is only covered for... read more

Kathy B. 

on Birdeye

2 years ago

The spa was delivered damaged. The manufacturer states I placed it on the wrong foundation. Manufacturer "recommends" concrete. My foundation is wood. So they're blaming my foundation for cracking the acrylic. Manufacturer also states not to lay them on there sides which the delivery company did. I didn't see this cracking because it's white swirl acrylic and a fine line across the control panel. Manufacturer denied fixing the spa. 

Karen B. 

on Birdeye

3 years ago

I bought a spa in Tucson, AZ through Discount spas. the unit came wrapped in plastic but also came with a hole in one of the hoses that carries the water. I have called Signature spas numerous times and all I get is Lip Service on my warranty claim. I believe they are waiting me out so I'll get the damn tub repaired and they, of course, will not reimburse me since they didn't provide the repair person. Phone call after phone call and I have a tub that leaks and a pump that won't stop running. I am horribly disappointed in... read more