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505 Travis St # 580, Shreveport, LA, 71101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service I have ever experienced. Summited the new water account request through their online form two weeks before close. But they came and turned water off anyways and won’t turn back on for 24-48 hours. Moved here from out of town and have no where to go. Please do better for your future customers.
Horrible service, transferred 4 times, still unresolved issue...for water that you cant even drink
ANSWER THE PHONE.
I feel for you if you have just moved to Shreveport. I've been living here for a week and no one has answered the phone at all and all I need is a damn trashcan. The staff here is sorry as hell. HIRE MORE STAFF
We bought a house, been trying to get the water turned on for well over a week. Get told one thing from 1 person get told another thing from a 2nd and then a 3rd person has some thing completely different to say. Was told to call the permit department, they said as long as there is a meter I don't need a permit. The water department is saying I do. ALL the supervisors need to be replaced with ones that A) know what they are doing and B) train their people right. Biggest joke I have ever seen.
Shreveport Water Customer Service has a 2.5 star rating with 167 reviews.
Shreveport Water Customer Service is open now. It will close at 5:30 p.m.
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