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Showcase
- Retail
- Guelph, ON
About this business
Location details
Stone Road Mall, 435 Stone Rd W, Guelph, ON, N1G 2X6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The absolute worst service. Bought Dubai chocolate this was the third one I purchased didn’t have any issues with the others but this one came open and looked like it had been eaten. I contacted the store and was sent to voicemail. I left two voicemail messages however no one got back to me… then I went to the store later in the week and explained the situation , the manager said this was final sale and did nothing about it. I requested a replacement told them it was wrong to sell open and eaten chocolate. Still nothing was ... read more
Showcase located in Stone road mall is selling packs of JAPANESE Pokemon Cards for 19.99 a pack. This is a BLATANT scam as they are scalpers. Simply go across the road to “brodies gaming” and you’ll see the EXACT SAME packs for $3-8. They also have “Mystery Box’s” that only come with Japanese packs that retail at around $3-5 each.
I visited the store on Sunday for a warranty replacement. Since the item I wanted wasn't available, the staff refunded the amount back onto the gift card. A staff member wearing all black assured me multiple times that I could use the gift card online. However, when I tried to make a purchase on the website, there was no option to use the gift card. I contacted customer service for assistance, but they were unhelpful. Overall, this experience has been extremely disappointing.
Everything is unnecessarily expensive here, like some of the products here are marked up almost twice as expensive as the exact same item at Walmart just up the road. Also the staff is very bad, or at least some of them are, constantly gossiping about customers.
Ordered the Dubai Pistachio chocolate bar. It tasted ok the problem is the chocolate is thicker than the filling so all you taste is chocolate. Not enough t pistachio flavour to even tell its there. I even tried to just taste the little bit of pistachio filling there was and still not enough to taste the flavour so $10 for this was a rip off. Do not buy it if you are wanted to try this bar. Go elsewhere or make your own.
Frequently asked questions about Showcase
How is Showcase rated?
Showcase has a 2.9 star rating with 62 reviews.
When is Showcase open?
Showcase is open now. It will close at 6:00 p.m.
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