Showcase

Simon Lo 

on Google

4 days ago

Poor Business Ethics- Bought couple of squishues on 15/10 and tried to exchange for one on 17/10. Reason was this squishues was unsafe for kids as tiny fibres were shredded inside the plastic bag. Request was declined and the sales lady said the item was final sale. She also said the squishes was supposed to play inside the bag only(?). Checked all details on receipt with no note saying that the item was a final sale. However, notes about refund and exchange policy was clearly written on it that I was entitled to. Sale lady ... read more

Simon Lo 

on Google

2 weeks ago

Poor Business Ethic- Bought couple of squishues on 15/10 and tried to exchange for one on 17/10. Reason was this squishues was unsafe for kids as tiny fibres were shredded inside the plastic bag. Request was declined and the sales lady said the item was final sale. She also said the squishes was supposed to play inside the bag only(?). Checked all details on receipt with no note saying that the item was a final sale. However, notes about refund and exchange policy was clearly written on it that I was entitled to. Sale lady w... read more

Braeden Vardy 

on Google

3 weeks ago

Went to this store for an advent calendar that retails for $40. I found it and brought it to the desk and it ended up being $160. I was told if I make an account it’ll be cheaper so I made an account and the price still never went down. When I found out the retail price not even 10 minutes later, I went to return it and was told it was final sale. Showcase policy says that signage for final sale is to be present but for me to find out after purchasing felt very sneaky. The staff made no effort to let me know it was final sal... read more