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Shortline Buick GMC Service & Parts
- Automotive
- Aurora, CO
About this business
Location details
1301 S Havana St, Aurora, CO, 80012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Complete fail on the mechanic side of this place. Left my truck here for 2 weeks while on vacation to Simply get my air conditioner fixed at the start of the summer. Brand new 2024 GMC pickup blowing hot air at the start of the summer. I've had this issue with this truck for a month now I finally have the time to get it fixed and I know it's a complete lie whenever the person checking it out says the air conditioner blew cold all day. False thanks for another several weeks in this hot truck during the summer. Instead of hook... read more
Don’t do business with them. Asked one simple question when I will get my parts from them that were ordered previously, person from parts department showed me his attitude, raised his voice on me, yelled that he will cancel my order and hang up on me. Such customer service is unacceptable. I DO NOT recommend working with them.
Do not go here, you will get ripped off. My leased 2022 Sierra Denali needed a transmission control switch replaced. Shortline was going to charge me $999 to replace it. I went to brakes plus shop and paid $180.65 for the part and they fixed it for free in less than 5 minutes. The labor was removing the steering column cover and undoing one screw to replace the part. Charging $819 for 5 minutes of work is a masterclass in how to lose a customer. I’ll be sure to go to any other dealership for my next lease, can’t trust a plac... read more
To start…. My engine was no longer good. I took my car in without an appointment. I had the pleasure of working with Jason. I think it’s important to also keep in mind that they are PACKED with other customers (just simply due to the fact that there’s a lot of people in Colorado) The Tahoe engine is also pretty big, so that means it’s a big job. It also WAS NOT CHEAP Jason did great with informing me when he could. Jason also DID let me know appropriately about the credit card percentage (apparently so many people are pissed... read more
The parts department knew what exactly I needed and had it in stock where everyone else (auto parts stores) did not have. Friendly and professional.
Frequently asked questions about Shortline Buick GMC Service & Parts
How is Shortline Buick GMC Service & Parts rated?
Shortline Buick GMC Service & Parts has a 2.7 star rating with 17 reviews.
When is Shortline Buick GMC Service & Parts open?
Shortline Buick GMC Service & Parts is closed now. It will open tomorrow at 7:00 a.m.
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