Shorten & Ryan Funeral Home

Zach 

on Google

6 months ago

Absolutely unacceptable practices employed by this funeral home. Postal regulations require specific packaging, labels, and shipping service for mailing cremated remains. (See USPS publication 139) I am a postal worker and I can tell you, There is a reason why the postal service requires these things. When parcels are sorted at the post office in the morning, the parcels get unloaded from a massive box, then they are tossed into carts for each mail route. Cremated remains, however, are accountable mail and are treated differ... read more

Joyce Meguire 

on Google

2 years ago

Our family met this afternoon with Andi and she was so very gracious with us all. She answered all of our questions, explained how everything would be handled. She's absolutely awesome! Thank you Andi 

Cassie Deters 

on Google

3 years ago

I called on behalf of work at least four times, another coworker called twice, and another one called three times - not a single call was returned. Each call was answered by an answering service - who were incredibly unhelpful and sounded as if they read from a script - and each time we were assured "a message was sent". Each phone call was made during regular business hours. How are people expected to take care of such matters if the phones aren't answered during the day? This is a 24 hour industry. The staff of this funera... read more

Gary Miller 

on Google

4 years ago

Recently lost our mother and Andria was a great help and resource. She was very thorough in the preparations, and listened to what my mother said she wanted. Andria took her time, and wanted to know us as friends and not just clients. A definite plus during a hard time. 

Adam Hatter 

on Google

4 years ago

Very professional, caring, and helpful staff. Excellent service and highly recommended.