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Shoreline Oncology and Hematology Center
- Healthcare
- Monterey, CA
About this business
Location details
Monterey, CA, 93940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor service and terrible communication with the office staff
I was diagnosed with breast cancer in June of 2020. She was the Dr I was referred to. Got my appointment immediatly and she was always clear about my treatment plan and explaining things to me. I am fortunate to have her as my oncologist.
When I was referred to Dr. Cunningham by my general doctor I was impressed with how quick I was able to get an appointment. Multiple other offices we unresponsive or booked out way too far. She has been very thorough in explaining all lab work and why certain diagnostic procedures are necessary. Because of my insurance coverage being weak I tend to try to save where I can. Dr. Cunningham and her office staff have been very accommodating to my needs and requests. I would highly recommend this practice.
Poor service and communication. The individual who handles the phones is untrained and unaware of basic medical terminology. Statements he makes do not seem to make it back to the doctor, so we end up wondering if either the doctor doesn’t care or if he says things just to end the conversation. There’s no doctor on call, so calling on a weekend or after hours is an exercise in futility. If the doctor isn’t available, her absence isn’t communicated by either her or the staff ahead of time. No recommendations or arrangements f... read more
Frequently asked questions about Shoreline Oncology and Hematology Center
How is Shoreline Oncology and Hematology Center rated?
Shoreline Oncology and Hematology Center has a 3 star rating with 4 reviews.
When is Shoreline Oncology and Hematology Center open?
Shoreline Oncology and Hematology Center is closed now. It will open tomorrow at 9:00 a.m.
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