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Shopmonkey
- Software company
- San Jose, CA
About this business
Location details
5671 Santa Teresa Blvd Ste 212, San Jose, CA, 95123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shopmonkey has been a great software for our auto repair shop!!!
We used SM for about 2.5-3 years and once we switched to a different platform it was much better. SM had terrible customer support in the end, once they moved to 2.0 it was all downhill. Reliability was hit or miss. Some days it would work, other days it wouldn’t and not just like 20 mins….all day. Payment processing took 2-3 days. The book keeping side was trash as well. Way too expensive for the service you receive. Look else where when considering a SMS
I have used shopmonkey for 7 years or so now growing from 1 shop to 3. I have had great times and bad times as development of the site has changed! Now with all shopmonkey attention on the new version all I see is better service, support and reliability. I did figure out some of our older computer did not meet configurations to move at optimal speed and since I upgraded them all problems are gone. Keeping in great communications with my customer rep has been the key to my success and the information on upcoming changes makes... read more
Shopmonkey has been really good to us. It’s very intuitive, which makes onboarding simple and was the main reason we chose it. They also seem committed to improving the areas that need work. If you’re looking for a robust inventory management system, this isn’t it… yet. That said, they do seem to be working on it—I had a half-hour call with them the other day (which they initiated) to talk about how their inventory management could improve and what we, as users, would like to see.
Frequently asked questions about Shopmonkey
How is Shopmonkey rated?
Shopmonkey has a 4.1 star rating with 115 reviews.
When is Shopmonkey open?
Shopmonkey is closed now. It will open at 9:00 a.m.
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