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Shopify
- Software company
- Toronto, ON
About this business
Location details
Toronto, ON, M5V 1M7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shopify treats shop owner like a criminal: Shopify provide almost no support for shop owners and make it extremely difficult to contact them. I’ve been Locked out of all their mobile apps for 2 weeks because they failed to update my new phone number. I updated my phone number in the platform but they failed to change it through the whole system. Somehow this is my fault. Their “recovery codes” don’t work to get me back on. Their support agents say they can’t help. Their escalation gets no response. Even when they did reply a... read more
This has been the worst platform experience I’ve had as a business owner. Our Shopify account was locked with no clear explanation, and for weeks we were unable to access our admin, inventory, or even our domain settings. During this time, customers were still able to place orders for sold-out products, causing refunds, customer frustration, and real financial harm. Despite repeated attempts to contact support and requests for escalation, we received no meaningful communication, timeline, or resolution. Even worse, we were u... read more
The maple syrup was great!
Frequently asked questions about Shopify
How is Shopify rated?
Shopify has a 2.6 star rating with 160 reviews.
When is Shopify open?
Shopify is closed now. It will open on Monday at 9:00 a.m.
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