Shoop's Canvas Awnings & Drpry

Lynne M. 

on Citysearch

10 years ago

Terrible company! I have been trying to get my awning fixed for over a year and they will not respond. It came off from the porch and is laying rolled up in my garage, useless. Don't ever deal with this company! 

Raymond D. 

on Citysearch

11 years ago

We ordered our new awning early to have them in the spring. After a couple of request they came. Didn't have any pipe form them. Told they thought I had May old ones from a company we had over four years ago. Called and left a number of messAges and they NEVER call you back. After a number of calls I talked with the owner and was told they had some old pipes but would need more for the larger One for our bay window and it would cost $200.00 More. I already paid $300.00 so I said okay. Told they would try and have them up in ... read more

tammy t. 

on Citysearch

13 years ago

RIP OFF -DO NOT USE THEM BBB COMPLAINT FILED – shoops has been taking care of my awnings for 25 years. the last time April 2012 they hung my awaning and there are rips in them and the pole is so bent that the looks like a v.they are paid to store and put them 2 times a year spring and summer @ $75.00 a time. they are dirty and there are marks on them. i have called them more than 6 times and have no had a reaponce from the owner HARRY SNOW. When Mrs. Shoops ran her company it was much better service.I ALWAYS PAID MY BILL ON ... read more

anntodd 

on Citysearch

15 years ago

Horrible Service and Company – I had Shoop's hang my awnings last Spring. My awnings were dirty (they claimed they cleaned them before storing them), one awning was ripped (it was not ripped upon pick up for Winter storage), the awning was hung uneven and they ripped 3 of my porch screens when hanging the awnings. I have called and written the company many,many times and they ignore my requests for a call back. I have received no call or letter from the company.I cannot believe noone can return a call or at least acknowledge... read more

jkdixon 

on Citysearch

15 years ago

poor service – I had Shoops make my awnings several years ago and had them put up and take down my previous awnings for many years. This year, the awnings have a rip that was not there when the awnings were taken down last fall. The one awning is crooked, and none of the awnings is zip tied and are sliding on the frames. The underside of the awning has mud on it, and it was not there last year. I have called two times to have someone come out to make repairs and correct the problems. No one has answered my messages yet. I am... read more

dignatenko 

on Citysearch

16 years ago

Good Awnings at fair price – Awnings were good. The take down and reinstall service was horrible. When reinstalling my awning the crew poked a hole in the awning, all the ropes were greasy, getting on to the underside of the awning greasy and management ignored my complaint. This awning was only up at my house about 3 months and then taken down. I asked the owner, Harry Snow for a new awning, because his workmen damaged mine and he just ignored my complaint. He didn't even come out to see what the problem was.