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Shoe Carnival, Inc

3.0

About this business

Shoe Carnival is a leading retailer of family footwear. Each Shoe Carnival store offers a wide selection of both name-brand and private-label merchandise. Contests, games, neon signs, flashing lights and up-tempo music give Shoe Carnival its signature energized atmosphere. Shoe Carnival offers a large, open-store format and value-priced shoes. The company is based in Evansville, Ind. 

Location details

7500 E Columbia St, Indiana 47715, Evansville, IN, 47715, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.015 reviews
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Nicole Ogundare's profile image
Nicole Ogundare 
4 years ago

After 30 minutes of shopping, I was told I could not purchase a men’s & ladies boot. Signs do NOT reflect actual sales. Talked to Mgr & they couldn’t honor sale for lack of clarity in advertising. My time is valuable and an opportunity missed. The gentleman acknowledged he should have been saying it over the microphone as well. Customer service try does goes a long way. 

Jean Wynn's profile image
Jean Wynn 
5 years ago

The manger has a very bad attitude they don’t know how to Their customers with respect so therefore I would never go back to shoe carnival in Gulfgate 

Cathy Kiene's profile image
Cathy Kiene 
6 years ago

Crazy! My sister’s shoes for her birthday were tracked about two hours from here. Yet, they r not going to be delivered for 9 MORE days! As I understand, Shoe Carnival’s free shipping entails an agreement with USPS. Fed x is to hold shoes until USPS is ready to take and deliver. Ordered 9th, but shoes won’t be here until 21st! Insane! Bring back the Pony Express! Unacceptable! 

Chad McCullough's profile image
Chad McCullough 
6 years ago

Shoe Carnival has poor business practices. I ordered online and they said my order should arrive by Christmas, but when I checked the confirmation they sent, the arrival date changed to between the 26th and the 31st. I called and tried to cancel and they said the order had been processed, and I only would have had 10 minutes to cancel my order after I placed it. The website is misleading on arrival times, and I was told I "should have known" because it is Christmas time the arrival dates might not be right because the delive... read more

Nancy Vitale's profile image
Nancy Vitale 
6 years ago

Never again will I shop at Shoe Carnival. The 2 ladies behind the desk were talking about me and my son who was having a meltdown who is 6 and is severely Autistic. They made comments out loud pertaining to ya and were VERY rude to me when I went up to the register to try and return my sons shoes which I must add he had the light up Skecher ones and they stopped working within 4 days that he had them. I shopped at the one in Taylor Michigan. I will be calling the corporate office myself and voicing my concerns. Their lucky I... read more

Amanda Whitt's profile image
Amanda Whitt 
6 years ago
Karen L Price's profile image
Karen L Price 
6 years ago

I purchased two pairs of shoes at the Ft Wayne Store. The check out person took my information for perks with the store for when I repurchase shoes. I receive emails daily from them. I have tried to unsubscribe and cannot. I have an iPad. I have been in contact with them 7 times through email and chat. They are saying I need a mouse to do a left click on the unsubscribe portion of the email. A mouse? Old technology. I just want you to be aware of this aggravation you may end up with if you give them your email address. I wil... read more

Lisa Bridge's profile image
Lisa Bridge 
6 years ago

NEVER USE THEIR SHIP TO HOME!!! They sent us wrong size and now claim they can't reorder a replacement of the correct size. Which is stupid because it's a crap lie! Now we have to drive 30min out of way just to return these to get credit back since not smart enough to have them picked up and replaced with correct size. NEVER USING THEM AGAIN. WORST CUSTOMER SERVICE EVER. PATHETIC. 

Janine Torrence's profile image
Janine Torrence 
7 years ago

Frequently asked questions about Shoe Carnival, Inc

How is Shoe Carnival, Inc rated?

Shoe Carnival, Inc has a 3 star rating with 15 reviews. 

When is Shoe Carnival, Inc open?

Shoe Carnival, Inc is closed now. It will open tomorrow at 9:00 a.m. 

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