Ship Smart Inc

Margot M. 

on Birdeye

3 years ago

I hired Shipsmart, their office out of Santa Fe Springs, CA, in August 2021, to handle a small move from CA to TX of about 25 items for a client of my small concierge company. What a horrible experience! The company is poor at communicating, difficult to reach, inaccurate at estimating costs (the final shipping cost was more than double what they estimated), and very poor at prompt performance timelines. Service through them drags on and on. They also told MY client, the customer I referred to them, inaccuracies and outright... read more

Eric M. 

on Birdeye

5 years ago

Please learn from my mistake and do not use or support Ship Smart. I moved cross country from CA to NH. Ship Smart was recommended to me as an alternative to traditional moving companies. I called Ship Smart and told them I was moving and was looking for someone to pick up my stuff and have it arrive at my new location 2 weeks later. They said that matches their deferred shipping options which takes 2 weeks, and at most 3 weeks, to arrive at the final location.The price was lower than other shipping companies due to their s... read more

Eric M. 

on Birdeye

5 years ago

Please learn from my mistake and do not use or support Ship Smart. I moved cross country from CA to NH. Ship Smart was recommended to me as an alternative to traditional moving companies. I called Ship Smart and told them I was moving and was looking for someone to pick up my stuff and have it arrive at my new location 2 weeks later. They said that matches their deferred shipping options which takes 2 weeks, and at most 3 weeks, to arrive at the final location.The price was lower than other shipping companies due to their s... read more