Shibuyala (Arcadia Mall)

RJ L. 

on Google

a month ago

a staff that goes by the name Susie was extremely rude. My gf was in the store looking for an item. When we approached susie, before my gf could even say anything, she was already directing us to the register to pay even though we hadn’t said anything yet. We proceeded to show susie the picture and name of the item but susie gave it a mere glance and said that they didn’t have that item interrupting my gf speaking of the item. the interaction overall was upsetting. although she was scanning an item of some sort, we waited un... read more

Jay 

on Google

a month ago

Loved all the workers there except for one super rude lady, I think her name was Giselle? Or Gazelle? Idk. But I hated talking to this woman. Uncaring and uninformative. 

Jocelyn Villatoro 

on Google

3 months ago

So sad to write this review because usually I love this store, however today I had an awful experience with some of the employees. There was a tall pink hair girl that kept following my friend and I, we circled the entire store and somehow she was the employee that was always on us. We were also followed by another girl with what seems like brown? yellow? orange? hair. These two colorful heads followed us around the whole store, the yellow/brown haired one was straight up staring us down. We are POC so yes, it did feel targe... read more

Li yun Huang 

on Google

3 months ago

我在这个店刚买错了一个拖鞋$22块.我以为是15块一以下，还没踏出门口，就回去跟他说我刚买错了没使用过. 她说我们不接受退货.. 来美国那么久都没听过那些上市的店不能退货的.