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Sherwin-Williams Paint Store of Chesapeake, VA has exceptional quality paint supplies, wallpaper, stains and sealer to bring your ideas to life. Painting Questions? Ask Sherwin-Williams.
100 Medical Pkwy E, Chesapeake, VA, 23320, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I ordered two gallons of paint from this store the other day. The color I chose was based on the sample they made for me. The color I received was not the same as the sample and the sales clerk refused to help me other than saying to come back on Monday to speak with his manager. Prior to taking the paint home, I did not see the color as there was no paint sample on the lid nor did they provide a can opener. Now I am out $100 for paint that I cannot use. I am very disappointed with the customer service I received. Lesson lea... read more
Business response:
Hi Lauren, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/home.../contact-us/feedback. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.
Great customer service and employees that are always willing to help out and answer any questions. I'm totally won over to paint in the big box hardware stores!
I was needing a cleaning product that this store doesn't normally carry. John and Jeff went out of their way to start stocking it with just a few days. Thanks guys!
Sherwin-williams Automotive Finishes has a 5 star rating with 4 reviews.
Sherwin-williams Automotive Finishes is closed now. It will open tomorrow at 7:00 a.m.
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