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Shelor Service Department

3.8

About this business

Location details

295 Jarrett Dr SE, Christiansburg, VA, 24073, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8845 reviews
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Gracie Kennedy's profile image
Gracie Kennedy 
on Google
3 days ago

Was told to go to Hyundai to get a tire replacement but there was no techs to help. Really people? Edit: You screwed up and essentially told me to kick rocks. Do not contact me, unless you want to compensate me $500 for the tow truck and new tires you had absolutely no hand in getting. You are a dealership who can’t communicate with each other. You close at 8pm. There is NO reason you can’t provide services 3hrs beforehand. 

Micah R's profile image
Micah R 
on Google
5 days ago

Zero stars! I brought my vehicle in for transmission problem. They said I needed a new transmission. Cost would be $7,000 plus fee for diagnostics. I declined new transmission. I took it to AA transmission and they found that it was low on fluid and had a leak and needed new coolant lines. A little over $300 Shelor never even found leak or checked transmission fluid level. Just tried to pressure me into a new transmission. They even offered financing on it! I’ve been loyal to Shelor since 2017, but I will never go back there... read more

TG Fitch (VA Renaissance Man)'s profile image
TG Fitch (VA Renaissance Man) 
on Google
2 weeks ago

Having my motorhome inspected here went smoothly, and everyone was friendly and helpful. Everything moved along like a well-oiled machine. My service manager Brittany was especially attentive. Thanks! 

JK Scar's profile image
JK Scar 
on Google
2 weeks ago

These people are awful. Had my truck for a month, MIs diagnosed it, and then messed up my driveshaft by rebuilding with the wrong parts. Had to get a new driveshaft due to there incompetence. They didn’t even find the original issue and wanted to replace the rear differential of my truck, claiming that it was the issue, without even opening it up first. What a joke. Do not give them your money. (I spent around over $1000 btw) my truck just needed new cv shafts… 

Rafael Jackson's profile image
Rafael Jackson 
on Google
2 weeks ago

Before they closed the express lane service center I had gone there for an oil changed with my new truck. It was free everything was fine besides them trying to upsell me for stuff I didn’t need. I thought my eyes and ears were deceiving me but this poor older lady came up and asked me if she was being over charged and felt as if she was being taken advantage of and asked if she needed a cabin air filter. She happened to mention she just bought the car I would see no need for her to already need a new filter. Moments after I... read more

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Frequently asked questions about Shelor Service Department

How is Shelor Service Department rated?

Shelor Service Department has a 3.8 star rating with 845 reviews. 

When is Shelor Service Department open?

Shelor Service Department is closed now. It will open at 7:30 a.m. 

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