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Shelor Service Department

3.8

About this business

Location details

295 Jarrett Dr SE, Christiansburg, VA, 24073, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8852 reviews
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J C's profile image
J C 
on Google
a week ago

This review is for Stephen Lancaster. If I was asked to review the service center itself it would get one star . I have had a brand new Chevy Equinox purchased now for 8 months and there have been multiple issues, which I am surprised they have not recalled all of these vehicles having problems. Anyways, the issue at hand in my last 3 visits was regarding a crooked steering wheel. During our first visit we were told that the vehicle needed an alignment and it would not be covered by warranty. We did that and they didn't fix ... read more

Eric Bunker's profile image
Eric Bunker 
on Google
2 weeks ago

Don't go here! They broke my oil filter cap and then claimed it wasn't them because it had been a couple months, then charge me to replace the part that they broke. Take your business elsewhere! 

Wendy Burcham's profile image
Wendy Burcham 
on Google
3 weeks ago

WARNING: Do not go here for your state inspection! I'm not someone who usually writes a review, however, the service I received here was horrendous. I came in for a "free" inspection, oil change, and AC issue. When I was called by Tom to update, he informed me my car would be failing inspection due to a worn bushing and being unable to find a DOT number on my headlights. I paid for the busing, but refused to replace the $1300 headlights. My husband called to communicate where to find the DOT number with Tom. Tom said 3 diffe... read more

Thomas Radford's profile image
Thomas Radford 
on Google
a month ago

They will steal your car if you can't pay the bill and be HEARTLESS about it. And still not find the problem and tell you it'll be $2000 to fix the whole thing bc they can't find the problem. All they care about is TAKING YOUR MONEY!!!!!!!!!!!!!!!!!! 

Sarah Lyon-Hill's profile image
Sarah Lyon-Hill 
on Google
a month ago

I’ve really appreciated going to Shelor Services to get my car maintenance around every six months. I often work with Casey, who is amazing. He communicates well and often, and he seems to have my best interests at heart. 

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Frequently asked questions about Shelor Service Department

How is Shelor Service Department rated?

Shelor Service Department has a 3.8 star rating with 852 reviews. 

When is Shelor Service Department open?

Shelor Service Department is open now. It will close at 6:00 p.m.  

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