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Sheehy Lexus of Annapolis Service & Parts Department
- Automotive
- Annapolis, MD
About this business
Location details
121 Ferguson Rd, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The entire experience was excellent from start to finish. Check-in was smooth and organized, and the repair was completed faster than expected. Joe took the time to fully understand the wiper blade/windshield problem and explained the plan clearly—no pressure, no upsell. I waited on site; the lobby was clean, comfortable, and stocked with snacks and drinks. I also appreciated the technician video and the extra touch of returning my car freshly cleaned. Highly recommend!
This is the 3rd Lexus Service Center I've visited since purchasing my vehicle and the customer service was exceptional compared to the others. My service rep was Ray Dallas. He was informative and kept me updated on the status of my repairs. While meeting with him and going over the needs of my vehicle, I didn't feel rushed, and he took his time. I'm very satisfied with my experience at Sheehy Lexus Service Center.
Sold us a used vehicle with 25k miles and the contract said extended warranty would add 75k miles from date of purchase. So we expected our coverage to go up to 100k. But we just found out they decieved us and told the warranty company to start the 75k from build date. Shady stuff.
Great experience with Sheehy Lexus of Annapolis. Paul who helped us was great to work with, very knowledgeable and was not pushy. I highly recommend them!
Great service and friendly staff. Will be back.
Frequently asked questions about Sheehy Lexus of Annapolis Service & Parts Department
How is Sheehy Lexus of Annapolis Service & Parts Department rated?
Sheehy Lexus of Annapolis Service & Parts Department has a 4.6 star rating with 88 reviews.
When is Sheehy Lexus of Annapolis Service & Parts Department open?
Sheehy Lexus of Annapolis Service & Parts Department is open now. It will close at 6:00 p.m.
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