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Sheehy Hyundai of Waldorf Service & Parts Department
- Automotive
- Waldorf, MD
About this business
Location details
2910 Crain Hwy, Waldorf, MD, 20601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Pathetic. I will NEVER buy another hyundai strictly because of the poorly ran service center department. I had to give a star to leave a review . I had to fight tooth and nail to get them to honor a warranty, the customer service is literally non existent, they were rude, incompetent, not knowledgeable about anything really, slow as molasses, way overpriced, and lacks anything and everything that makes a company reputable. It took over a week to order and fix a simple heater hose, which costs $170 that they marked up to $270... read more
When I tell you that the service department team (which includes Jervon Young and Aaron Dawson who is the manager) exhibits the worst customer service in the DMV, it is not an exaggeration to state this. I have contacted the general manager who also has done zero about the poor quality of service that are being offered to their customers. I have had this young man actually come across in such an unprofessional and inappropriate demeanor, that I contacted my attorneys about the interaction. I created a case with Hyundai regar... read more
Would not recommend, this place seems understaffed. Every time I've gone here it has taken hours to days longer than they claim it will. Staff was not great at communicating either, for example on multiple occasions they did not send me updates when they went over the stated timeframe so I was wondering if they forgot to tell me it was done, but no, they just didn't bother updating me that it was taking way longer than they claimed.
Frequently asked questions about Sheehy Hyundai of Waldorf Service & Parts Department
How is Sheehy Hyundai of Waldorf Service & Parts Department rated?
Sheehy Hyundai of Waldorf Service & Parts Department has a 2.6 star rating with 14 reviews.
When is Sheehy Hyundai of Waldorf Service & Parts Department open?
Sheehy Hyundai of Waldorf Service & Parts Department is open now. It will close at 6:00 p.m.
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