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Sheehy Hyundai of Waldorf Service & Parts Department
- Automotive
- Waldorf, MD
About this business
Location details
2910 Crain Hwy, Waldorf, MD, 20601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had excellent service review with my visit. I was kept informed about the status of my vehicle. The my service advisor was on top of it
My experience with Service Advisor Maiya Harrod was incredibly disappointing and unprofessional. My husband dropped off my vehicle this morning for a scheduled 10:00 a.m. appointment, only to be told by Maiya that our appointment was actually at 9:15 a.m. – which is absolutely incorrect. When my husband called to confirm the appointment time with me, I could clearly hear her in the background speaking with an attitude, saying, “I said okay. I’m already checking you in,” in a dismissive and nasty tone. To make matters worse, ... read more
Terrible customer service. Maiya needs to be fired (or is in need of serious retraining). She is horrible at her job.
Pathetic. I will NEVER buy another hyundai strictly because of the poorly ran service center department. I had to give a star to leave a review . I had to fight tooth and nail to get them to honor a warranty, the customer service is literally non existent, they were rude, incompetent, not knowledgeable about anything really, slow as molasses, way overpriced, and lacks anything and everything that makes a company reputable. It took over a week to order and fix a simple heater hose, which costs $170 that they marked up to $270... read more
When I tell you that the service department team (which includes Jervon Young and Aaron Dawson who is the manager) exhibits the worst customer service in the DMV, it is not an exaggeration to state this. I have contacted the general manager who also has done zero about the poor quality of service that are being offered to their customers. I have had this young man actually come across in such an unprofessional and inappropriate demeanor, that I contacted my attorneys about the interaction. I created a case with Hyundai regar... read more
Frequently asked questions about Sheehy Hyundai of Waldorf Service & Parts Department
How is Sheehy Hyundai of Waldorf Service & Parts Department rated?
Sheehy Hyundai of Waldorf Service & Parts Department has a 2.5 star rating with 17 reviews.
When is Sheehy Hyundai of Waldorf Service & Parts Department open?
Sheehy Hyundai of Waldorf Service & Parts Department is closed now. It will open tomorrow at 7:00 a.m.
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