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7951 Shawnee Mission Pkwy, Mission, KS, 66202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
My Kia Sportage is having a hard time having your Service tech finding out why my backup camera is not working. My car has been in your Service dept. for 4 days with no loaner car available according to your service dept. Manager while my Kia is seating there. My having to rent a car while this is happening is becoming very expensive for me since I'm limited on funds. Can someone please help on with this serious problem of mine ?
First of all, I want to say everyone we worked with was very nice and professional. Alex, the young man that helped us find a car we wanted, was wonderful and very attentive. It was a long day and we were there for a little over 5 hours. We were tired and hungry. Once we returned home and I looked at the breakdown of what we were actually financing, I became a bit concerned. The numbers just did not add up. We put a significant amount of money down on the car, so I was expecting a lower final price. We did purchase 5,000 dol... read more
First of all, I want to say everyone we worked with was very nice and professional. Alex, the young man that helped us find a car we wanted, was wonderful and very attentive. It was a long day and we were there for a little over 5 hours. We were tired and hungry. Once we returned home and I looked at the breakdown of what we were actually financing, I became a bit concerned. The numbers just did not add up. We put a significant amount of money down on the car, so I was expecting a lower final price. We did purchase 5,000 dol... read more
Sent: 9/9/2025 01:45 PM Eastern Daylight Time Subject: Alan J review Corrado U.'s profile image Corrado U. on Birdeye 7 hours ago On 7-12/13 I purchased a USED 2017 Ford Escape WITH SUPPOSED LOW MILAGE BUT COME TO FIND OUT MUCH LATER THERE HAD BEEN "ODOMETER TAMPERING" AND ON MY HUNCH I LOOKED TO SEE ABOUT FOOT PEDAL WEAR at 39,162 ODOMETER READIND WHEN DELIVERY TO ME WAS MADE THERE WAS NO APPARENT WEAR on BOTH THE BRAKE AND ACCELERATOR PEDALS!! WHICH TELLS ME THE RUBBER PEDALS HAVE HAD TO HAVE BEEN REPLACED!! ANO... read more
I scheduled an oil change and my advisor was going to be delayed, so Reilly continue with my service. I wanted to share the professional, kind, and efficient service I received. It was as if I was the only customer in the service area. I have been coming to Southside Kia since 2011. My service guy was Ray who is no longer there. Reilly, this was a Great Customer Experience! Keep up the great work! Pat K
Michelle Johnson was fantastic! She made the service process quick, easy, and stress-free. Very professional, friendly, and attentive highly recommend her at Berwyn Kia!
Michelle Johnson was fantastic! She made the service process quick, easy, and stress free. Very professional, friendly, and attentive highly recommend her at Berwyn Kia!
Dropped my car off after a theft. Kia claims so many things that did not happen. some examples (cleaned up glass, did a multipoint inspection on vehicle, changed oil, and looked over vehicle completely for all issues) There was glass all over back seat when I picked up the vehicle I actually SAT on a piece of glass that cut my leg, they did not do a multipoint inspection on my vehicle as ALL of my fluid levels were LOW or EMPTY and my hood latch was completely BROKEN so either they broke it or never even looked under my hood... read more
The biggest issue is with the treatment from the service department management. The actual work is great. We have been servicing our Kia since 2019 or so. Each and every time there has been issues with the service department management. From being hung up on the phone, comments in person, mistreatment when my spouse try's to drop the vehicle off for repair. Overtly condescending to clients and to their own people. Witnessed the mistreatment to their own staff in person. Again, just today my spouse was hung up on while talkin... read more
Shawnee Mission Kia has a 4.5 star rating with 5,756 reviews.
Shawnee Mission Kia is open now. It will close at 8:00 p.m.
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