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Shannon Trotter - State Farm Insurance Agent
- Insurance
- Hoover, AL
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
3075 John Hawkins Pkwy M, Ste M, Hoover, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a very pleasurable conversation with Ms. Trotter to set up my policy. The policy expired, and now I have been calling for two weeks to set it back up. The office staff has continuously taken messages, but no one has returned my calls. Today, I had someone pull up my policy and the call dropped. I have been calling non-stop for over 4 hrs, and no one will answer the phone. No one cared to call back the account you have on your screen? This is self-sabbataging an easy sell. It is Very frustrating to feel so unimportant w... read more
She's a very nice lady. Explained to me State Farm's procedure dealing with an accident claim. Her patience talking to me as a customer was excellent. She's the type of person that all companies should have representing their establishment. I had been waiting for someone here in Birmingham Alabama to call me after I turned in my estimate and no one ever called me in week. I decided to call my adjuster and she answered the phone and after talking to her and listening to her now it's a wrap! THANKS YOU SHANNON TROTTER*****
Shannon is the been the best agent I have ever had. She calls you and check to see how her clients are doing and to see do we need anything.
HORRIBLE EXPERIENCE! Informed staff multiple times last year to update address, which never happened. This caused my policies to lapse. Agent is very rude and showed true colors. VERY UNPROFESSIONAL! BEWARE!
Shannon Trotter is by far the best insurance agent. She is very knowledgeable and friendly.
Frequently asked questions about Shannon Trotter - State Farm Insurance Agent
How is Shannon Trotter - State Farm Insurance Agent rated?
Shannon Trotter - State Farm Insurance Agent has a 4.4 star rating with 21 reviews.
When is Shannon Trotter - State Farm Insurance Agent open?
Shannon Trotter - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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