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5400 W Broad St, Richmond, VA 23230, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 10:30 p.m. | |
| Sat | 11:00 a.m. to 10:30 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
Good friendly polite customer service is a rare and welcome thing in today’s time
Glenda at the drive-thru took our order and was the most personable human being that I have ever run into in the city of Richmond Virginia and I've lived here for my entire 52 years. This lady doesn't need to be working, is age enough that she should be able to be retired comfortably, yet and still she's out here on the grind hustling and shuffling like the rest of us and she makes it look easy. GLENDA DESERVES A RAISE. If personality means anything in today's world where we so often trade up ambiance and circumstance situat... read more
I ate here so you don't have to. Very loud music in an empty restaurant, which we were told could not be turned down. It was like being trapped in a cheaply made TV movie. The food was ok-ish, but I question the prices. $1 per onion ring seems high. Service was indifferent, to be generous. At least our group was unanimous in, "We're never doing this again".
Shake Shack Willow Place has a 3.5 star rating with 881 reviews.
Shake Shack Willow Place is closed now. It will open at 11:00 a.m.
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