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Shake Shack Surprise

2.6

About this business

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee de... read more

Location details

16470 W Waddell Rd, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to Midnight
2.6234 reviews
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Don Marshall's profile image
Don Marshall 
on Google
3 days ago

Very sterile experience. You have to order through a screen. The food was okay but grossly overpriced. $17 out the door for a cheeseburger combo is insane. The upside is that I have the entire restaurant to myself. Won't be going back. 

jayla jones's profile image
jayla jones 
on Google
3 days ago

old lady with red hair was very rude over the speaker. made me feel extremely unwelcomed and was clearly judging my order. “what else” /: … not kind at all get her off the speaker 

Jeff H's profile image
Jeff H 
on Google
3 days ago

Was excited to try this place. Ended up being really disappointed. The avocado in the chicken sandwich wasn’t ripe; I had to remove it because it wasn’t edible. The burger buns looked and tasted like they came from Fry’s grocery. My portobello burger was gross. When I took my first bite the cheese inside came flying out across the table. Also, I had customized my condiments but it came out to me with the standard options. The fries were really good. I washed away the taste of the ‘shroom burger with a black and white shake w... read more

John Ryon's profile image
John Ryon 
on Google
3 days ago

Overpriced and Underwhelming Shake Shack advertises itself as serving “elevated versions of American classics using only the best ingredients.” Unfortunately, my experience didn’t even come close to elevated. The hamburger I ordered was nowhere near the quality I anticipated. For what I paid, I expected a fresh, flavorful burger. Instead, what I got tasted more like something you’d find at a school cafeteria lunch line. Honestly, even the frozen hamburger patties you pick up at Costco have more flavor and better texture than... read more

Ignacio Valenzuela's profile image
Ignacio Valenzuela 
on Google
5 days ago

Wow $18 dollars for a tiny burger fries and a shake , totally not worth it. I won’t ever go back! 

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Frequently asked questions about Shake Shack Surprise

How is Shake Shack Surprise rated?

Shake Shack Surprise has a 2.6 star rating with 234 reviews. 

When is Shake Shack Surprise open?

Shake Shack Surprise is open now. It will close tomorrow at 12:00 a.m.  

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