This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Shake Shack Reston
- Restaurants
- Reston, VA
About this business
Location details
11940 Democracy Dr, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointed wish counter burger was here instead.
Ordered three simple things. All three were wrong and got delivered. Now we have to go back to the shop to pick it up ourselves.
Every customer who approaches the counter should be treated with the same respect. I came in today and stood in front of the register for a few moments without being acknowledged, so I stepped aside. A few minutes later, another customer walked in and was immediately greeted and assisted. It wasn’t until I stopped a young lady delivering a shake that I received my order, which had been sitting on the shelf the entire time. Please do better. I’m not sure why I wasn’t greeted the same way, but I remained professional and decid... read more
HAIR IN FOOD. I got pickup from shake shack in Reston at 1pm on Monday October 13. I had to wait on my food for over 15 minutes despite placing the order around 12pm. Regardless of that there was HAIR in my burger deep within and I didn’t even notice until I had eaten half of it. Customer support refunded the order but I have lost faith in the business and am worried I will be sick. Be careful eating here.
I stopped by Shake Shack and tried the ‘Shroom Burger and wow, it did not disappoint! Definitely won’t be getting anything else after trying that sandwich! The crispy-fried portobello mushroom was stuffed with gooey, melted cheese that oozed out with every bite. Paired with the soft potato bun, fresh lettuce, tomato, and ShackSauce, it was rich, savory, and absolutely delicious. Even though I’m not a vegetarian, this is hands down one of the best veggie burgers I’ve ever had, hearty, satisfying, and full of flavor. The staff... read more
Frequently asked questions about Shake Shack Reston
How is Shake Shack Reston rated?
Shake Shack Reston has a 3 star rating with 61 reviews.
When is Shake Shack Reston open?
Shake Shack Reston is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com