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Shady Rays
- Consumer Services
- Simpsonville, KY
About this business
Quality, Polarized shades that feature Free Replacements if Lost or Broken to give people (including us!) great shades that you'll never have to worry about breaking or losing because no matter what happens, if you come home without your perfect shades, we've got you with a new pair in a few days. We are proud to be an Independent, American-Owned Sunglasses company that can do things our way.
Location details
40 Kingbrook Pkwy, Simpsonville, KY, 40067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Love this small business. Sometimes when its busy its harder to get a quicker response, but they care about their customers.
Product is a solid 4 stars, but customer service is a negative at this point. I bought 3 pair as gifts and everyone loved them so much i bought myself a pair to replace my maui Jim's and Ray Bans that I absolutely love. I ordered myself a pair and a blind box for a potential gift. Got the glasses and it had a defect in the lense, not a big deal. CS took 4 days to find a solution. They shipped out a new pair, the box is messed up and the lense is not on the frame right. Been trying to reach someone to fix this or just return ... read more
I received the sunglasses quickly. They were high-quality and well-made. Unfortunately not the right look for me. It was very easy to return them and the customer service staff were phenomenal. They even responded on a Sunday by email. I would highly recommend this company!
Edit: I received my shades and I really like them! Not as great as the big brands, but nowhere close to the price either! I will likely be buying from here again! I ordered two pairs of sunglasses from ShadyRays 6 days ago. I used the 6-7 days free shipping on orders over $X. I immediately got an email confirming the order and saying I would receive an email as soon as my order shipped. That’s the last I have heard from them. I was supposed to receive my order in 6-7 days, and on day 6 they haven’t shipped them yet! I am use... read more
Frequently asked questions about Shady Rays
How is Shady Rays rated?
Shady Rays has a 3.6 star rating with 57 reviews.
When is Shady Rays open?
Shady Rays is closed now. It will open tomorrow at 12:00 p.m.
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