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9318 Converse Business Lane, Bldg 1, San Antonio, TX, 78109, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Unfortunately zero stars is not available. We hired Sombrilla to install 8 awnings at our business in May 2017. We paid $13,000 down. It is July 2019 and Sombrilla has only installed 2 awnings and they refuse to repay us the down payment less the cost for the 2 awnings they installed. We will be suing them. Avoid them at all cost. They are legitimately criminals.
I would rate them a - I star for the following reason: I ordered my shades last April 2018 and paid a deposit, with a delivery and install for Jun 2018. As of this date have not heard from the company. Sent a Certified letter to company about cancelling the order last Nov 2018 and requested a refund. Still have not heard from the company. They have taken our deposit and have not delivered on their product. They have stole my refund.
A town in TX...
Sombrilla go started very quickly with measurements and accepting our deposit. The final product looks very nice and was installed quickly, once they actually came to install them. I gave them four stars because between the down payment and the actual installation, they had difficulty communicating a clear installation date and we often had to pursue them for information. With frequent (weekly) phone calls reminding them of their newest installation date, they finally were able to get the awnings installed.
Sombrilla was a great company to work with! They installed shade structures for our daycare business and it turned out wonderful. I was surprised to see a bad review but my experience was a great one!
Shade TX has a 3.6 star rating with 14 reviews.
Shade TX is closed now. It will open tomorrow at 8:00 a.m.
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