Sewell Mercedes-Benz Collision Center of West Houston

Emmanuel Bermudez 

on Google

a month ago

Just another shady upcharge dealership like the rest. The wife went in to get a tire patched only for the to convince her she needed a new tire and that patching the old one would be a waste of time and not work. They saw a single female and took advantage this is why dealerships get a bad wrap 

Chad Pratt 

on Google

a month ago

Sewell Collision delivers the same level of service as the sales and service teams. Absolute quality in service, courtesy, talent, environment, and results. This is the only collision repair shop that can restore a car's factory appearance without compromise. I'll never take my cars anywhere else, and I absolutely recommend them to anyone! 

Faraz Kasam-Ali (Frank) 

on Google

3 months ago

I dropped off my Mercedes at Sewell Collision back in October, and it’s now been over 6 months—my car is still not repaired. Every time I reach out, I’m told “just two more weeks,” but nothing ever gets done. What’s worse is that it’s clear they are not prioritizing my vehicle at all. I’ve been more than patient, but this level of delay and poor communication is completely unacceptable. I expected professionalism and timely service, especially from a name like Sewell. Unfortunately, I’ve gotten the opposite. 

Andrea Knowlton 

on Google

3 months ago

There were a couple of delays, but the *way* they handled them is why I’d go back. I brought my car there to correct damages to the rocker caused by a tow truck. Eric Robles made sure every detail was right — even had a panel resprayed when he wasn’t happy with it. He kept me informed, respected my requests, and ensured I felt comfortable throughout. Bonus: when I had to return to fix a grill alignment (that may have actually been caused by VW dealer when they took it there for radar calibration), they Ubered me to and from.... read more