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Sew-Rite Sales & Service

3.9

About this business

Location details

2235 Lejeune Blvd, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.9120 reviews
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avrakotos's profile image
avrakotos 
13 years ago

My go-to spot for alterations. Unlike the other reviews on this business, I haven't had any issues with poor customer service. On numerous occasions I have asked them for alterations to be done the next day, they have done so with no "rush" fee as stated by one of the other reviews. I have also never had an issue with them changing the price. 

USMCRET20's profile image
USMCRET20 
14 years ago

Poor Management I know there aren't many options in Jacksonville, but I would definitely try to stay away from this store. Sew-Rite has extremely poor management skills and customer service. I asked the girls working in the front about having my jacket fixed and no one seemed to know the answer.... or who to contact to find out an answer; also- once I walked in to the store and there was a lady screaming about her husband on the phone, and last but not least- they've messed up my ticket on two different occassions and I WAS ... read more

sarahmary84's profile image
sarahmary84 
14 years ago

Stay away- poor staff and customer service is a zero! bad customer service, unknowledgeable staff, unable to give set price and honor that price, obviously won't call if the price goes on the alteration. I have used this place two times- today was the last. I took in 3 shirts and one coat to have patches put on and then three pants to have a basic hem placed in them. The girl behind the counter wrote up the ticket and I paid in full- $46.00. I call the next day at 12:10 to see if they are done, the lady says no and reminds m... read more

Sewinlove's profile image
Sewinlove 
16 years ago

Best alterations in Jacksonville! I used to work there and we always had customers come to us to fix the mistakes that other seamstresses had made and had overcharged them for. Never once did I see anyone pay more for a service than was reasonable. Perfectionism is something most alterations shops in town are not at all concerned with and are lacking. Sew-rite always does their best and nothing less. If a mistake was made (a very rare occassion) they fixed it at no extra cost. I found the owners to be very pleasant people to... read more

Frequently asked questions about Sew-Rite Sales & Service

How is Sew-Rite Sales & Service rated?

Sew-Rite Sales & Service has a 3.9 star rating with 120 reviews. 

When is Sew-Rite Sales & Service open?

Sew-Rite Sales & Service is open now. It will close at 8:00 p.m.  

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