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Severn Auto Body

4.4

About this business

Severn Auto Body is the largest and one of the oldest collision repair facilities in the Annapolis, Maryland, area. All of our technicians are certified, and we have a great reputation and offer excellent work at affordable prices. Call us today for more information 

Location details

220 Chinquapin Round Rd, Annapolis, MD, 21401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4250 reviews
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Rodney H's profile image
Rodney H 
a year ago

Worst experience!! Our 2023 Pallisade was involved in a deer Hit and our vehicle was sent to D's Paint and Body in Peoria on June 8th. We were given an expected completion date and that was not met but understandable with parts delays. Since that time we have been given countless dates when our vehicle would be done and there is always some reason for another delay (we were told wrong part received three different times). We are beyond frustrated at this point and still do not have our vehicle back coming up on 3 months. Cus... read more

Ronald H's profile image
Ronald H 
2 years ago

Excellent customer service!! *****was amazing!! My truck looks fantastic!! Great big THANK YOU!! ???? 

Business response:

Thank you for the nice review! Yes Jamie is amazing! Kevin 

Bonnie F's profile image
Bonnie F 
2 years ago

Very good communication and my car looks great. No sign of the damage and it looks new again. 

Me's profile image
2 years ago

Decide for yourself I also chose Severn Auto Body because they came highly recommended to me . What I should have taken into consideration was that they came recommended to me by someone who doesn't know anything about cars. Here's the somewhat condensed version: My car was originally in the shop for 8 days, which was only one day past the original quote. When I picked up my car I noticed that they never repaired my rim, put back my original (damaged) speaker back in the door , and there was a piece missing to my side scoop.... read more

J's profile image
2 years ago

Everything works, but it wasn't great Many delays. I took my car to be serviced twice to them. The first time, for hitting a deer, it was delayed over a month as they said they were awaiting parts. Car was finished and looked good but was not put together the same. Also over estimate by several thousand dollars. Tried them again to have some paint touch up. Two days past expected finish date and they are not done. I had heard good things about them from others but will not use them again. PROS: Friendly CONS: Overestimate, b... read more

L.'s profile image
2 years ago

gets the job done They get the job done, and usually it's right. The staff is adequate, although not always friendly. The job was done on time, although there wasn't much time to spare. I believe there are better places in town to get the work done. 

Bret's profile image
2 years ago

Good match I am very particular about my vehicles and Severn passed my inspection. I have a 2006 f250 that had front and rear damage and they had it fixed two days before the due date. As far as the color matching goes they did an excellent job. You can't even tell it had ant work done. I give them a 9 out of 10 

Jared C's profile image
Jared C 
2 years ago

They have had my car over 6 months and still not done….. you’ll be promised everything and lied to through the whole process. Go elsewhere!!!! 

Billy S's profile image
Billy S 
3 years ago

My husband was hit by another vehicle 12/2021. Unfortunately, he unexpectedly passed away 1/2022. I took over the process with getting our Tesla repaired. I reached out to the Rifes Autobody Grandview location 2/2022 to get an appointment and was rescheduled 3 times. The first time, I called to confirm my appointment for the next day. The receptionist informed me that my appointment needed to be rescheduled and she didnt get around to calling. She then told me that I had to be rescheduled due to parts being on back order. I ... read more

Business response:

************************* was scheduled for repairs on 3/21/2022. On 3/11/2022 an authorization form was emailed to the customer. This is signed by the customer so that we can start the tear down and blue printing process of their vehicle for repairs. As stated, the customer missed the appointment and the email. There have been many events, some unexpected and unfortunate, leading up to this appointment. This also caused a mix up of contact information, IE: email addresses and phone numbers. Our *** did relay to ************... read more

Frequently asked questions about Severn Auto Body

How is Severn Auto Body rated?

Severn Auto Body has a 4.4 star rating with 250 reviews. 

When is Severn Auto Body open?

Severn Auto Body is closed now. It will open tomorrow at 8:00 a.m. 

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