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SERVPRO Of Western Dutchess County

1.0

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385 Hooker Ave 3rd Floor, 3rd floor, Poughkeepsie, NY, 12603, United States

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1.02 reviews
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Jay N's profile image
Jay N 
a week ago

ServePro’s mitigation team is outstanding ( Jose Campos ) — fast, professional, and reliable. But their reconstruction department is an absolute nightmare. Communication is non-existent, pricing is outrageous, and the attitude from management is flat-out disrespectful. They make big promises, miss deadlines, and then ghost their clients when things go wrong. What starts as a great experience with mitigation quickly turns into frustration and regret once reconstruction takes over. If you value honesty, communication, and acco... read more

Charlene Zapon's profile image
Charlene Zapon 
3 weeks ago

DO NOT HIRE!!!!! First, let me start by saying that Servpro was recommended by my insurance company. They not only did a TERRIBLE job by leaving half my floor soaking wet, which forced me to hire another company to address the issue, but the entire experience was beyond unprofessional and STRESSFUL! One of their employees used my toilet, knowing the water was shut off, and left it sitting there for days. I only discovered it when I had to return to the house to get clothes for my children, three of whom are under six years o... read more

Jay N's profile image
Jay N 
2 months ago

ServePro’s mitigation team is outstanding ( Jose Campos ) — fast, professional, and reliable. But their reconstruction department is an absolute nightmare. Communication is non-existent, pricing is outrageous, and the attitude from management is flat-out disrespectful. They make big promises, miss deadlines, and then ghost their clients when things go wrong. What starts as a great experience with mitigation quickly turns into frustration and regret once reconstruction takes over. If you value honesty, communication, and acco... read more

Neil Johnson's profile image
Neil Johnson 
3 months ago

The service I received was prompt and professional. I also appreciated the high level of communication they maintained throughout the process. I was always aware of what their next step was going to be. 

Danielle Doerr's profile image
Danielle Doerr 
3 months ago

Amy is always there to answer questions or concerns for my clients, super helpful goes above and beyond!! 

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How is SERVPRO Of Western Dutchess County rated?

SERVPRO Of Western Dutchess County has a 1 star rating with 2 reviews. 

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