SERVPRO of Tri Cities West | SERVPRO of Franklin County - Kennewick, WA

joe i. 

on Birdeye

a year ago

if You Value Your Belongings You Must Read This !!! This is a story . This is my story. Fast forward . I ended up with Kyle on my door step in November 2020. He was the firs phone call with a real person on the other end . So he starts telling me all these great things he’s gunna do for me right . Oh yea I’m 6’1” . And I don’t trust people , I have a bad temper , and expect everything I’m promised for the amount agreed apon. This is how I do business . And I expect it from any contractor working for me . Ok so Kile is try... read more

Linda J. 

on Birdeye

a year ago

I would like to express our appreciation for the outstanding customer service we received from Vanessa,M,ichelle,Eddie,Ikaika and Steven for their outstanding service.Thank you very much for your help. 

Eliazar G. 

on Birdeye

3 years ago

Excellent, professional service, knowledgeable, thorough & friendly service Grateful for the hard working team led by Bobbi Jones who provided great leadership, friendly work environment for me under such a stressful situation! The work was completed in a timely manner. Thank you Bobbi, staff & Servpro for restoring my home. I would highly recommend your Restoration business Servpro to anyone! Eliazar "Lalo" Guajardo  

Michael T. 

on Birdeye

3 years ago

We had an extensive water leak resulting in water in our crawl space runnung out the vents. After a call to Servpro Sunday morning they provided a quick (less than 2 hours) response to address our issue. Brian observed our issue and quickly responded to getting most of the water out of our crawl space. He recommended that a team return on Monday and complete 'mop-up" activities. Brian returned with Vince on Monday morning and completed clean-up activities. The team was professional ensuring that our concerns and questions w... read more

Pam B. 

on Birdeye

4 years ago

We had soot damage to our home -- when our insurance adjuster came on Sat he sent in a referral for Servpro to come and clean. As it was a Sat he didn't know if they would contact us on that day or Monday. They called in 20 min! Monday Brooklynne came and evaluated our home and on Tue morning we had a crew here cleaning!! They were very friendly and through and cleaned every inch of our home!! We were very impressed and pleased with this company and their employees. I must give a shout out to Petra who worked so hard ... read more