SERVPRO of Sparrows Point / Essex / Chase

katie blazucki 

on Google

6 months ago

My home was hit by a tornado and had the roof torn off and severe water damage. Servpro Perry hall was out same day helping me figure out next steps. They helped with my insurance company (which was a battle, ugh State Farm) Stephanie is amazing. The whole team was great about communicating and were incredibly through. They gave me my house back even better than before the tornado. Photos are some before & after. 

Dennis H 

on Google

a year ago

This was by far the best experience we could possibly have had! From the very beginning Stephanie assured us they could get us back to normal. We were devastated by a tremendous flood from a burst supply line. The entire first floor and finished basement had lots of damage. John's crew were fast, professional, and proceeded to mitigate the water damage quickly. What could be saved was safely and securely packed out. After their equipment was removed we then were faced with reconstruction. John again lined up the best workers... read more

Arthur Frank 

on Google

a year ago

Every staff member or worker that I had contact with was extremely professional and did a fantastic job. They handled my insurance claim and took care of every last detail the moment they came to my home. They made the entire process, from clean-up to restoration, so easy for me. They made what could have been a difficult situation entirely a stress-free experience. I would not hesitate to recommend them to anyone in need of their services. 

Maryanne N 

on Google

a year ago

I can't rave enough about how awesome SERVPRO is. My water heater leaked and flooded my basement on Thanksgiving day and they were so quick to respond being a holiday weekend. They were attentive to details, professional, eased all my worries and concerns and did such an amazing job. Francis went beyond the call of duty to assist with getting the mitigation work done and Travis and his partner were so polite and kind and did a great job taking out my damaged floors and dry walls. They also came out daily as promised to che... read more

Janee 

on Google

6 months ago

Not impressed...1st time I ever had a kitchen flood, they caused more damage with their aggressive work and my homeowners insurance had to pay for it ....yes .I cleaned everything thing up before and afterwards...what does that tell you?