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5 Nelson Ave, Staten Island, NY, 10308, United States
Get directionsSame as insurance companies take advantage of old people
I sought help from SERVPRO and was disappointed to say the least. The company was initially responsive in getting back to me, arranging for a project manager to visit my house within a few days of my call but after that initial visit, the project manager and company totally ghosted me and failed miserably at being responsive to even the most basic inquiries. I was told I would be contacted within a day for follow-up; no call for 3 days and after connecting with the project manager, was told I'd be called back in 5 minutes. T... read more
What a terrible company they should be ashamed of themselves! Hurricane Ida and Horizon Village residents lost their basements. We were told this Company would try to assist and give everyone a little break since our insurance will not cover. Instead they came back and said they would rather do private homes so they could get more money. Disgusting!! I myself run businesses on the island and would never treat people like this. Whatever you do stay away!!!
SERVPRO of Southern Staten Island has a 4.2 star rating with 21 reviews.
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