SERVPRO of Salem / Peabody / Marblehead

Enrique Lozano 

on Google

a month ago

I don't like writing negative reviews, but the service I have gotten from ServPro has been negligent at best. My 100 square-foot bathroom restoration took over eleven months. My project began in September 2021 after water and black mold damage was discovered. The remediation process alone, which should have taken three weeks, lasted two months due to a slow pace and a failed mold test, culminating in a full demolition down to the studs. The subsequent restoration was a "nightmare" for us due to severe organizational and comm... read more

Roxanne Stehr 

on Google

3 months ago

Shoutout to Zack Aaron and the entire team at SERVPRO of Salem/Peabody/Marblehead for their outstanding dedication to client care. They consistently prioritize their clients' needs and go above and beyond to assist throughout the insurance process. Grateful I could connect with Zack to help a mutual client. Thanks again! 

Holly Mellace 

on Google

4 months ago

Servpro is the best for cleaning up & restoring your flooded or damaged home. Benji & Gage worked late into the night & setup a bunch of machines to dry out my lower level after a main drain break & backup. When they came back again they also checked everything & disinfected, leaving the dehumidifiers to continue taking the moisture out of the air! So courteous & polite, they definitely deserve a raise (or at least a nice bonus,!) & if you’re unfortunate to need them, you should at least have relief & feel lucky that they’ll... read more