SERVPRO of Rock County

Ashley Frye 

on Google

3 weeks ago

I don’t recommend because they threw out items that I specifically said I wanted to keep important items not to mention they had the audacity to take my riding lawn mower as well as the snow blower items they knew not to take I feel like they trying to do some slick stuff got them back but my other items nope. 

Donna Galbrecht 

on Google

2 months ago

Their are not enough stars on your site to let you know how amazing & wonderful your employee's are. They come in with respect & help to clean up any mess that is put before them. They showed only love, concern & to do what was needed plus above & beyond. They treated myself, my home & "- my things" as all valuables & treasures. They cleaned, cleaned again & wrapped items with such love & care. The time they spent was professional, . loving & caring that eased this fire damage tragedy into a response that it will be OK, it c... read more

Brad Nelson 

on Google

4 months ago

Greg Lory delivered excellent customer service during a fire damage restoration project on my duplex in Beloit, WI. He provided prompt and efficient communication throughout the whole project. He kept my tenant and myself up to date on what was going on and what is expected. It made my life much easier during a stressful time. I would highly recommend this company and Greg to take on any services you may need. Thanks again! 

Doug Shaw 

on Google

a year ago

We had a freak flood from a broken sink line. Our home was soaked. The clean-up crew did a very good job. Based on that, we hired them to do the rebuild for the bathroom - our biggest mistake. (I believe a different office handled this.) They tried to take a shortcut with the floor repair. When the floor began bubbling within days, I called them back. One of the guys told me that he told his boss that the wood flooring needed to be replaced before completing the floor but the lead didn't want to put the time in. So they had ... read more

dawn wagner 

on Google

a year ago

Do not trust them to do mould remediation. I have no idea why Usi and Auto Owners Insurance hired them to work in my home. They had no clue. Left wet wood and Dry Wall, And had NO trained workers. If I had not had a minimum amount of knowledge, they would’ve closed up the walls and I would’ve been living with mould