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SERVPRO of Roanoke County

4.5

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more

Location details

1301 Southside Dr, Salem, VA, 24153, United States

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4.5149 reviews
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john hardy's profile image
john hardy 
on Google
a week ago

My mother had Servpro come and paint some of her rooms. The price she was quoted in the price at the end were two different amounts. It was not thoroughly explained by the estimator or the estimator did not ask appropriate questions about if she wanted the baseboards painted. When you have a room painted logically everybody would think that would include the baseboards however with Servpro, it does not. The painting crew was wonderful however, the people running the office I question their competency 

Don Cohan's profile image
Don Cohan 
on Google
a week ago

We had a fire in our boat during the winter a few years ago (2022). There didn't appear to have been any flames, when we took the cover off to get ready for the summer we discovered there had been a smoldering electrical fire over the winter. It had created black soot that invaded EVERY crack and crevasse of our boat, a colossal mess! We took the boat to Servpro's warehouse in Salem where they worked on the cleanup out of the weather. When we picked up our boat a couple of weeks later it looked like there had never been any ... read more

MB S's profile image
MB S 
on Google
2 weeks ago

I had SERVPRO out to my home for a 2nd unrelated job, and once again---top notch service from Kevin and his crew of Kari and Tyrone. Would definitely recommend and will use again if the need arises. Thank you all! I recently had SERVPRO out to my home to mitigate cigarette smoke damage to the garage and laundry room. The entire staff, from Kevin, Bill and Clark to the work crew (Cindy, Kari, Fabiola and Tyrone) were all top notch! The pricing was very fair, they were punctual, and the work was a 10/10! Will definitely use ag... read more

Ernie Stalnaker's profile image
Ernie Stalnaker 
on Google
2 weeks ago

We unfortunately had flooding from a water heater failure. Servpro was on site within a couple of hours. They took control of a bad situation and had a crew on-site the same day to remove water and start the clean up and restoration process. All the managers, Dakota, Casey and the crew of Daniel, Matthew, Scott and everyone were the most professional and courteous representatives. We highly recommend Servpro and would call them again in a minute. 

Kim Shumate's profile image
Kim Shumate 
on Google
3 weeks ago

Curtis came to my house and he was very professional 

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Frequently asked questions about SERVPRO of Roanoke County

How is SERVPRO of Roanoke County rated?

SERVPRO of Roanoke County has a 4.5 star rating with 149 reviews. 

When is SERVPRO of Roanoke County open?

SERVPRO of Roanoke County is open now. It is open 24/7. 

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