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SERVPRO of Roanoke County

4.5

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more

Location details

1301 Southside Dr, Salem, VA, 24153, United States

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4.5126 reviews
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Clifford McPeak's profile image
Clifford McPeak 
on Google
a week ago

We had water damage in our home due to a flooding after a basement wall caved in. Zack M. and his crew did fantastic work and were a joy to work with, despite the circumstances. Project Manager Aaron was with me every step of the away and eased all concerns and answered every question I had, even communicating with the building company to let them know of their progress. I hope to never be in another spot where I need their services, but I’ll know that I’m taken care of if it happens. Top-notch work. 

Austin Everhardt's profile image
Austin Everhardt 
on Google
2 weeks ago

Brenda is always super helpful! 

Terrie Sternberg's profile image
Terrie Sternberg 
on Google
3 weeks ago

On December 2, 2024, I had an air fryer catch fire in a second-story apartment kitchen which created a huge amount of smoke and soot damage throughout the entire apartment. It took ServPro 4 weeks of solid soot and smoke removal cleaning of furniture, walls, ceilings, as well as packing many books and personal items for cleaning at their cleaning facility in Salem. The kitchen had to be gutted and the wood frame structure painted with smoke barrier primer. I couldn't be more pleased with the quality of the workmanship of the... read more

Adam Thompson's profile image
Adam Thompson 
on Google
a month ago

Above and beyond the call of duty. Prompt, Polite, and Professional...thank you SO much, Dorian and Josh! You made light work of a difficult situation. 

Susan Rice's profile image
Susan Rice 
on Google
a month ago

Our basement flooded Saturday evening. We contacted Servpro that very night. The customer service couldn’t have been kinder and sent out a team first thing Sunday morning. Zack and his team worked tirelessly over the next few days to make sure our basement was not only dry but clean and sanitized. Zack kept us informed every step of the way. We felt we were in good hands. We would also like to give a shout out to Andrew and Jason for all their hard work. 

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Frequently asked questions about SERVPRO of Roanoke County

How is SERVPRO of Roanoke County rated?

SERVPRO of Roanoke County has a 4.5 star rating with 126 reviews. 

When is SERVPRO of Roanoke County open?

SERVPRO of Roanoke County is open now. It is open 24/7. 

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