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SERVPRO of Omaha Southwest
- Fire Protection Services
- Omaha, NE
About this business
SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more
Location details
6860 S 118th St Suite 104, Omaha, NE, 68137, United States
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We hired this company on June 9th when we had fire and water damage. They removed all of our personal clothing items by June 12th. It was mentioned more than once that we could have our clothes back anytime. Servpro employees poorly documented what they took from our home so when it came time for the business to provide a list of our items, they missed several items big and small. I have had to provide many corrections to their list. Savannah, contents manager has asked us for pictures of items they should have. Nothing shou... read more
City of omaha sewer backed up a couple houses on our block. The city hired servpro to do the tear out. I really like these guys. They were very professional, mindful. Fast and efficient. They moved what they could. Covered our stuff well so it doesn't get covered in crap. Sealed off the basement to prevent dust from going throughout the house. Exactly what I would imagine a set of professionals should always do. I wish with all my heart my landlord hired these guys to do the repair work as well. Instead of some unskilled....... read more
DO NOT use this outfit. I’m not sure if Servpro’s is a franchise or a single operation. But tbe ServPro that came to Glenwood, IA destroyed my basement carpet and never came back, as promised, to install the carpet pad and re-secure the carpet back down. We had to call and hire Kelley’s Carpet Omaha to finish the job.
Part of our basement was flooded due to heavy rain. Jeremy and Lathe came out the same day we called and got us cleaned up and dried out. Thanks for you help!
*** Response- I reached out many times copying management. The last communication I had with them was sending screen shots of texts, emails, and photos of damage done with no response. If zero stars was possible, it would still be to much. Servpro was nothing but disappointing. From the quality of work, to communication. From the beginning they did not take an inventory of the items they threw away from water damage, which they assured me they would. Then left bags of wet drywall to mold in the back of my storage room. After... read more
Frequently asked questions about SERVPRO of Omaha Southwest
How is SERVPRO of Omaha Southwest rated?
SERVPRO of Omaha Southwest has a 4.8 star rating with 173 reviews.
When is SERVPRO of Omaha Southwest open?
SERVPRO of Omaha Southwest is open now. It is open 24/7.
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