SERVPRO of Novato / San Rafael / Sausalito

Nadine Greenwood 

on Google

a month ago

As a real estate agent, I have referred Servpro to my clients for years and have always received glowing feedback. However, I recently experienced a significant water intrusion at my own property and finally had the chance to see their team in action firsthand. I called Servpro for immediate remediation, and I was blown away when the crew arrived on-site within an hour. Daniel, the project manager, was incredibly proactive, getting his team started on the job the moment they stepped through the door. By the end of the day, D... read more

Linda Howell 

on Google

2 months ago

I had a very good experience because of Adria who managed the project 

Beth Klugman 

on Google

2 months ago

Adrea and Martin serviced our house for a pipe burst. We had water clean up, mold and then reconstruction of all that had to be removed. They were very communicative and kept me informed about the process and getting everything done. Adrea ran the entire project and worked with our insurance team and outside contractors to make sure everything was done on time and completely. Martin ran prepping and clean up projects. He could not have been easier to work with. He was always on time, kind and respectful of our house. Thank y... read more

Cory Boyan 

on Google

2 months ago

ServPro cleaned up my house after we had a fire in the attic. Water from the firefighters had gotten down into the walls and even under some of the flooring. The ServPro team, led by Jean Espinal, carefully removed the damaged material, dried out all the water, and performed mold mitigation. They put the contents of three rooms into storage to facilitate this work and the subsequent rebuild. They did such a good job of removing the LVP floor that we were able to re-use virtually all of the existing flooring to put the floor ... read more

MrH 

on Google

4 months ago

Very soft, low speakers so if you have hearing problems at all do not call this office. When inquiring about services and trying to clarify their $500 estimate fee the guy simply hung up on me! Incredibly rude, does not bode well for their customer service skills on an important and stressful fire remediation job. Other folks DO NOT Charge for an estimate!