SERVPRO of North Arlington

Danielle Harold 

on Google

a week ago

A word of caution to future customers considering SERVPRO of North Arlington: We hired them for mold remediation at my parents' home and experienced a significant lack of transparency in their estimate. The quote included the detachment of essential systems (HVAC and hot water heater) as part of their service, yet it did not explicitly state that reattachment would be a separate service requiring additional scheduling and payment. The average consumer would logically assume that if detachment is included, reattachment to res... read more

NF 

on Google

a month ago

Terrible communication and dishonest billing. Would never use them again. Do yourself a favor and call Servpro of Bethesda instead who worked with me previously and did a much better job of communicating, explaining charges upfront and not over-billing with junk charges. 

Justin Kennedy 

on Google

2 months ago

We are very pleased with the work of Servpro of North Arlington. A plumbing backup led to a complete renovation of our finished basement. The project manager, Jason Sines, was very knowledgeable and professional. We are happy we took his suggestions; they transformed a cramped, outdated rec room into a bright, inviting living space. 

N S 

on Google

2 months ago

5 Stars Wow! Amazing results, great communication and coordination of all services, and immeasurable patience helping my elders feel comfortable with the entire process. After a pipe burst in our basement, causing major water damage, SERVPRO of North Arlington made the entire process seamless. This was our first time filing an insurance claim, and with elders in the home—especially my dad, who has always handled home repairs himself—we were unsure of what to expect. Andrew and his team went above and beyond, not only with t... read more

Rob WC 

on Google

9 months ago

This is probably the worst experience I have ever had with a company. After dropping $28K (non-insurable damage) on remediation and reconstruction, my takeaway is that I should have listened to the constant red flags throughout the month-long process and just switched to a different contractor. You assume high dollar means high quality; throw the assumption out the window - apparently you can hire anybody off the street to do this work. First, before I could even sign a contract and pay a deposit, the remediation crew came u... read more