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SERVPRO of New Bern

4.9

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more

Location details

790 Cardinal Rd Suite #4, New Bern, NC, 28560, United States

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4.927 reviews
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Anita Boos's profile image
Anita Boos 
on Google
a week ago

Team came out immediately for an emergency. Shout out to Justin for is quick response and following through the process! Very professional and courteous. Thank you all from Demetrius in the office to Justin and his team. 

Ryan Miller's profile image
Ryan Miller 
on Google
2 months ago

This review is for the mitigation/demo team of this branch. To preface this review, I am a Regional Property Manager of 650 units of affordable housing across 3 states. (Credibility for this review) I recently had a fire that affected 85% of a two bedroom townhome layout in New Bern, NC. Within hours, their crew was on site and getting to work on the demo and water mitigation. Within another 36 hours, all damaged material was removed and all moisture extracted. Not only this, the unit had NO smoke smell and actually smelt GO... read more

Naomi Clark's profile image
Naomi Clark 
on Google
4 months ago

My water heater overflowed so I needed water remediation. Mr. Clements and his associate were outstanding. Today Justin and Allen returned to retrieve dryer and haul away junk. The kindness and professionalism these two men displayed was outstanding. They are examples of outstanding customer service. I hope I don't need you again, but if I do this company will be called. It is of worthy note that I called them on Saturday. They came that afternoon and did not assess any extra fees. This company is recommended highly without ... read more

Emily Allen's profile image
Emily Allen 
on Google
5 months ago

Justin W and Allen did a great job. Came home from vacation to all my floor flooded and they came in immediately, got all my wet flooring, walls and anything else out of the house and out of the way. Very professional and set up quickly. Explained the process to us and just all around did a stellar job. If I ever need help again then they’re going to be my first call!! 

Richard Hitchcock's profile image
Richard Hitchcock 
on Google
9 months ago

Our interactions with Servpro so far have been very effortless. They have been accommodating and well put together. I can see why they are the industry leader. 

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Frequently asked questions about SERVPRO of New Bern

How is SERVPRO of New Bern rated?

SERVPRO of New Bern has a 4.9 star rating with 27 reviews. 

When is SERVPRO of New Bern open?

SERVPRO of New Bern is open now. It is open 24/7. 

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