SERVPRO of Mt. Airy, Pilot Mountain

Celeste 

on Google

a day ago

Took nearly 4 months to complete a fairly small restoration job after a sewage leak to our upstairs bathroom. Got a new PM mid project as the one we started with mysteriously disapeared. Weeks would go by with no work getting done and no updates. I was usually the one that had to reach out first to get updates. Sometimes we felt forgotten about. Communication could have been better. There were several times we were told someone would be here and they never showed and never heard anything from the PM. The tile work has severa... read more

Semantha Nicastle 

on Google

3 weeks ago

From Cameron to Remey everyone was fantastic and so helpful! We got flooded with water from a flash storm but not enough that I had to have full restoration, it was my rug, but they come out got the rest of the water out for me and were so nice throughout the entire service though it only took them like an hour at most. 10/10 

Lucas Arnold 

on Google

a month ago

Servpro done a great job removing some mold from the cab of a vehicle! 

Kala Burris 

on Google

a month ago

Charged my insurance 39 THOUSAND to take everything out of my house, wipe down the walls from a stove that just smoked up the house, repaint, and bring my stuff back. Not everything was cleaned. Couch was ripped, a chunk was taken out of my expensive footboard, there are a couple things broken and a couple I can't find anywhere that were important to me. There were also mice in the boxes that they stored that got out into the house. One was dead in the box. And because of the cost, which was not what was quoted to my insuran... read more

Teresa Smith 

on Google

2 months ago

Servpro and the clean-up team came to my mom's house the day after Christmas after a sewage back-up flooded her finished basement. They did a great job and I wish I could remember everyone's name who helped with cleaning up all the sewage, with the sanitation, with packing up my mom's furniture and home decor, etc. They also had to put in new floors and had to bring everything back out of storage. There were several crews helping and my mom and I truly appreciate all of them, especially because I live out of town. Sherry Wag... read more