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SERVPRO of Klamath & Lake Counties

3.8

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more

Location details

1492 Burl Crest Dr, Medford, OR, 97504, United States

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3.89 reviews
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Madison Wheeler's profile image
Madison Wheeler 
on Google
5 months ago

Was given the information that all I would have to do to start services is to set up a payment plan, then was told weeks later that they’re requiring a 50% deposit in order to start the work. Was told the payments would be around $400, and that was doable. But they then turned around asking for twelve thousand in order to start anything at all. Super misleading company, not helpful. 

M B's profile image
M B 
on Google
10 months ago

Horrible company with horrible people. Would never recommend such rude and inconsiderate people to work for anybody 

Patrick Colahan's profile image
Patrick Colahan 
on Google
2 years ago

Water damage resulted in ruined floor and mold growth. Bre and Chris were brilliant deconstructing and cleaning. They worked very hard for long hours in very hot conditions. I was disappointed that Servpro was not able to do the reconstruction and upset that the office did not tell me this until very late in the process. This caused a serious delay finding people to do the repairs. Also, they have yet to provide me with the identification of the flooring so that it could be matched to the rest of the house as they had said t... read more

T's profile image
T 
on Google
2 years ago

Bree and I believe his name is Chris, came in this hot weather and crawled under my house to remove insulation. Not once did they complain about anything. They put on the protective suits and respirators went in like MMA fighters! I was truly amazed at they're work ethics and drive. These two workers are golden. I hope the boss realizes how good they are. Very pleased. An update to this review. I was told that they would not be replacing the insulation they took out because they are shorthanded. In my opinion, you don't pull... read more

Bre Tritchler's profile image
Bre Tritchler 
on Google
3 years ago

Good response times, friendly and efficient personnel. Gage and Bree were great! -Linda Stastny 

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Frequently asked questions about SERVPRO of Klamath & Lake Counties

How is SERVPRO of Klamath & Lake Counties rated?

SERVPRO of Klamath & Lake Counties has a 3.8 star rating with 9 reviews. 

When is SERVPRO of Klamath & Lake Counties open?

SERVPRO of Klamath & Lake Counties is open now. It is open 24/7. 

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