SERVPRO of Kankakee County

Ethel Lee 

on Google

3 days ago

Servpro was hired to clean up and restore after I had a water leak incident involving my bathroom and bedroom. Their first step was removing the entire carpet from the room and furniture. The staff were very professional and punctual. They showed respect (cleaned up after each completed task) for my home. All necessary professionals were utilized throughout the process and were well trained. In addition, the supervisor kept me updated with accurate times frames of each required tasks. I give Servpro Five Stars 🌟. Initially ... read more

Papii Gordoxx 

on Google

a week ago

Employees smoking on the job, other employee cursing at me because I asked them why were they parked in my yard on my grass while doing service at another property. Completely unprofessional. Laughing while I recorded them. Very weird to come outside to 3 grown men strangers on a property they haven’t been called to 

Jacque Franklin Dickerson 

on Google

2 weeks ago

Exceptional service from every personal on their staff. Would highly recommend this company. Amanda, the service desk & scheduler was my new best friend. She did everything to make my experience less stressful. 

Jennifer Quintero 

on Google

a month ago

We have had Servpro at our apartment doing work and have had wonderful results because of Diana. She’s intelligent and did everything she could to accommodate our living space as well as listening to our requests to keep us as comfortable as possible during the process. She is a definite asset to your company and provided the best experience out of all your employees. 

Arianna Hayden 

on Google

2 months ago

I cannot say enough good things about my process using Servpro of Kankakee. I called them on a Sunday and within the hour they were helping us clean and dry our basement from a burst pipe. Ryan treated us with grace and transparency and he walked us through all of the steps. I am so grateful for how quickly they reacted and how they backed us when dealing with the insurance side of things. Every employee was respectful and precise! They will always be the first people we call if this ever (hopefully not) happens again!