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SERVPRO of Jonesboro
- Contractors
- Jonesboro, AR
About this business
Location details
3025 Peabody Dr, 3025 Peabody Dr, Jonesboro, AR, 72404, United States
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From 10/13/20 - 10/30/20 ServPro repaired a leak in our ceiling. During the repairs Blake from ServPro stated he would be sending someone out to tarp the roof. We were not advised that this was contracted out to an outside company nor were we told of the additional cost. Upon receiving the bill we spoke with Stacy, a manager at ServPro, and were advised that contractors can charge ServPro for the cost of the services and the cost is not questioned. In this situation we were charged for hours of labor that was completed in 15... read more
Horrible - avoid at all costs. Price gouged us $7500+ after the Woolsey Fire to put a tarp on our roof to protect from water damage when the normal cost is 1/3rd that at most. Did so-so work with the tarp mostly coming apart in the first winds. Then sent us to collections to collect their illegal payment forcing us to have to complain to the state and county agencies.
Failed to preform contract, failed to use real wood materials as contracted, repeatedly missed completion dates that they set then walked off the job after being criticized by the insurance company that told them the same thing the property owner did “the work is nit acceptable, the materials are not as contracted and you have ignored everything the owner has complained about and continued doing subpar work”. There will be a lawsuit in their future! Matt McGinnis is a terrible supervisor and dies nothing but try to Bullshyt... read more
Servpro was quick, efficient and made the whole process as stress free as possible. Steve was great and kept in contact every step of the way!
Unfortunately when it comes to the service industry , we have been conditioned to anticipate the worst and hope to be pleasantly surprised. I can honestly say Steve from Servpro has changed my mind completely. Steve met us on a Friday evening after a burst pipe flooded the entire first floor of our home. He immediately eliminated our stress and explained in detail the steps that would be taken to get our home back to normal. His communication skills and detailed explanation of the scope of the project from start to finish m... read more
Steve great guy. Good communication skills can be trusted
Servpro was amazing. They restored my house quickly and to the highest quality. It was also a pleasure to work with their teamâprofessional, reliable, and understanding. I highly recommend them!
I am very happy with the work done in my house. The gentleman that was in charge is extremly nice and professional. I would highly recommend him!
Steve and his crew were very professional. They answered all our questions and did a great job on the skylight! Steve was on site supervising the crew. He even swept up the debris. Servpro really cares and wanted to make sure we were happy! I would highly recommend Steve and his Servpro professionals!
Frequently asked questions about SERVPRO of Jonesboro
How is SERVPRO of Jonesboro rated?
SERVPRO of Jonesboro has a 4.7 star rating with 159 reviews.
When is SERVPRO of Jonesboro open?
SERVPRO of Jonesboro is open now. It is open 24/7.
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