SERVPRO of Jacksonville Northwest

Joanne Linaberry 

on Google

9 months ago

We were fortunate enough to have a great team come out to service our home. Tim explained what he would be doing. He went above and beyond. Very knowledgeable. Darren and KT were hard working and efficient. They all respected our home. They were courteous and friendly. Will and ,I believe it was Maurice where very professional and assured us of a job well done. The first phase of their process is complete. I’m hoping they will return to restore the area to its original condition. Thank you Joanne and Bill 

Scott Kinlaw 

on Google

a year ago

I used Servpro of Jacksonville NW due to my washer overflowing and flooding my laundry room and adjoining hallway. The flooding ruined my LVP flooring. We were blessed to deal with Alyssa who was at our house within an hour of our insurance company contacting them about our issue. She was a calming factor for us during a time when we were still in shock. I couldn’t ask for a better advocate on our behalf especially when it came to dealing with our washer repairman. She knew just what to do while it was hard for us to even th... read more

Ronda Mackie 

on Google

a year ago

Beware of the destruction they do to your home and furniture! I have contact several people at the office and no one has come up with a resolution to replacing my closet doors that they damaged and said that they were already damaged, they said they put in a claim for my desk that had water damage and I never heard anything back, they damaged a table when they brought it back, and the damaged the frames on the inside of my closets when they did their demo. Still waiting for a resolution 

Scott Kinlaw 

on Google

a year ago

I used Servpro of Jacksonville NW due to my washer overflowing and flooding my laundry room and adjoining hallway. The flooding ruined my LVP flooring. We were blessed to deal with Alyssa who was at our house within an hour of our insurance company contacting them about our issue. She was a calming factor for us during a time when we were still in shock. I couldn’t ask for a better advocate on our behalf especially when it came to dealing with our washer repairman. She knew just what to do while it was hard for us to even th... read more

Gregory Smith 

on Google

a year ago

Serv Pro did an exceptional job in remediating our ac water leak. All personnel were professional and explained in detail all of the processes involved with the cleanup. I would strongly recommend them to anyone.