SERVPRO of Helotes

Nina Lopez 

on Google

2 months ago

I recently used Servpro for deodorization after an unfortunate incident between a skunk and my dog that resulted in him running through the doggy door throughout my home sufficiently permeating the house with skunk smell. My house was filled with such a strong smell I felt like I pepper sprayed myself. I called Servpro and they were happy to help. They provided prompt, and friendly service. My house is completely rid of the odor and I can return to being comfortable in my home again. 10/10 recommend! 

Rebecca Gonzalez 

on Google

2 months ago

I received Servpro’s services with a collapsed ceiling due to water damage. Pedro and his team were speedy and communicative with an attention to detail to ensure quality service! They came out mid-week and were quick to begin working on it, and repaired everything in just a matter of days. April was also a big help in meeting with me about the ceiling fan replacement. I cannot recommend them enough! 

Rosella Serinelli 

on Google

2 months ago

We had a fire in our garages and adjoining gym room that left the walls and ceilings of all three rooms badly damaged. Pedro was a huge help from the start, coordinating everything with the insurance company and guiding us through every step of the renovation. Once we gave the go-ahead, he and his team worked tirelessly—six days a week—and made sure to involve us in all the little details that come with a renovation: where to place outlets and switches, paint colors, and so on. In the end, everything was finished on time, wi... read more

Marcos Mendoza 

on Google

2 months ago

Helped us with a major leak and damages from a ceiling collapse. Took a week or two but was very good with timing and communication. 

Mrs. Hamilton 

on Google

7 months ago

ServPro must be committing insurance fraud because we got an email almost 1/2 year later saying that USAA was sending us a check for something that was still owed. We signed our paperwork and washed our hands of everything months ago. USAA has now sent us a deposit. Don’t use us as a middleman. Take that up directly with USAA and have USAA directly send you a check. What in the actual ……..! Upon that, there is glue on our bamboo floors that is still stuck to this day. No matter how hard they tried to take it off, it won’t co... read more