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SERVPRO of Helotes

4.9

About this business

Certified Professionals Faster to Any Disaster - Open 24 Hours. Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Trauma Scene Clean-Up, Bio-Hazard Removal, Residential and Commercial Services 

Location details

12030 Bandera Rd #1003, Helotes, TX, 78023, United States

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4.934 reviews
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Mrs. Hamilton's profile image
Mrs. Hamilton 
on Google
a month ago

ServPro must be committing insurance fraud because we got an email almost 1/2 year later saying that USAA was sending us a check for something that was still owed. We signed our paperwork and washed our hands of everything months ago. USAA has now sent us a deposit. Don’t use us as a middleman. Take that up directly with USAA and have USAA directly send you a check. What in the actual ……..! Upon that, there is glue on our bamboo floors that is still stuck to this day. No matter how hard they tried to take it off, it won’t co... read more

Megan Rivera's profile image
Megan Rivera 
on Google
3 months ago

This location is fantastic and Mark is great at following up to make sure everything is complete and that the process goes smoothly. 

Veronica Camarillo's profile image
Veronica Camarillo 
on Google
a year ago
Deborah De Los Santos's profile image
Deborah De Los Santos 
on Google
2 years ago

Matthew and Benjamin did an amazing job. They came in during an emergency water damage after hours wishing 1 hour. These two guys provided excellent costumer service and well mannered. Definitely recommend. Thank you so much 

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Larry B 
on Google
2 years ago

REVISED 15FEB23: No change in my assessment of the initial contact and service teams. However, their billing department is unprofessional bordering on harassment. - I received an eMailed invoice within 24hrs of work completion. On this invoice it listed, "NET 30", meaning the bill needed to be paid within 30 days of receipt. Starting 48hrs after work completion, the daily eMails and phone calls asking for payment began. In that their invoice discloses a 4% surcharge on all credit card payments and it is a NET 30 billing, it ... read more

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Frequently asked questions about SERVPRO of Helotes

How is SERVPRO of Helotes rated?

SERVPRO of Helotes has a 4.9 star rating with 34 reviews. 

When is SERVPRO of Helotes open?

SERVPRO of Helotes is open now. It is open 24/7. 

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