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We are a professional and certified full-service water, fire and mold damage cleanup and restoration company. Available 24 hours for water damage, indoor flooding and fire damage emergencies. We service residential and commercial properties in Fort Walton Beach, Destin, Mary Ester, and Niceville.
425 B, Mary Esther Cut Off NW, Fort Walton Beach, FL, 32548, United States
Get directionsI told them I would not leave a review but I decided to leave one. I do not expect a response. The 1 star I gave is solely based on the mitigation team. If I could only rate them i would but I also hired Servpro to do the reconstruction as well.. Now for the positive side: David, Gabriel, Isiah, Nick, Kristin, and John are very nice and listen to your concerns. That is it for the positives. Negatives: I would fire the Director of Operations and both the construction PMs. New flooring covered by insurance: I asked repeatedly ... read more
Inconsistent Service: Excellence in Remediation, Failure in Reconstruction Following a house fire three years ago, we engaged Servpro of Fort Walton Beach for remediation services. Their team demonstrated exceptional professionalism and technical expertise during this phase, restoring the affected areas with efficiency and care. Based on this positive experience, we entrusted them with the subsequent rebuild. Regrettably, this decision proved to be ill-advised. The reconstruction process was characterized by severe disorgani... read more
I have nothing but good things to say about the workers who accomplished the cleanup and removal of the water damaged drywall, carpet padding, and baseboards. It was done with professionalism and they were knowledgeable and communicated freely with me. I’m sure the repair crews will be the same. Unfortunately I cannot say the same for the administrative staff and management. In five phone calls to inquire about scheduling repair, I never got the same answer twice. I had to coordinate between insurance adjuster and management... read more
The entire staff of Servpro of Fort Walton Beach has been incredible! We had a slow leak (failed PLASTIC [🤬] housing on an under sink water filter) that started while we were out on a 3-week vacation. No water was ever visible outside of the cabinet, so until my nose told me something was up and prompted me to search for the source of the smell (rapidly expanding mold), we were blissfully unaware. Our insurance hesitated, but once they agreed to accept the claim (7PM), Servpro was alerted and they were at the house w/in sho... read more
Oh my goodness, where do I even begin? This past week has been unbelievably stressful. Our guest bathroom toilet tank cracked right down the middle, and before we knew it, the house was flooded. We reached out to SERVPRO that same day, and they were INCREDIBLY prompt—arriving at our house in less than a couple of hours. From that moment on, their team has been here every single day, working tirelessly to make the recovery process as smooth and quick as possible. They’ve kept us updated every step of the way, provided constan... read more
SERVPRO of Fort Walton Beach has a 4.5 star rating with 115 reviews.
SERVPRO of Fort Walton Beach is open now. It is open 24/7.
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