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SERVPRO of East Mecklenburg/Matthews

4.8

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more

Location details

4400 Morris Park Drive Suite O & R, Ste O, Mint Hill, NC, 28227, United States

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4.8176 reviews
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Penelope Shaw's profile image
Penelope Shaw 
on Google
6 days ago

Great service. Everyone there is so friendly -- unfortunately I have had to call upon Servpro twice within the past year due to two separate instances of water damage. I regret that I do not remember the names of everyone involved each time, but my primary mitigators this time around are Pete, Maykol, and Steve. They are all so helpful, friendly, and nice. I don't know much of anything about home ownership and insurance, but they have walked me through everything and done a great job at getting my house back to where it need... read more

Bishop Saunders's profile image
Bishop Saunders 
on Google
2 weeks ago

ServPro was able to come to our house within hours of identifying a water leak and quickly assess and begin responding to the identified issues. We are incredibly happy with Caleb Parrish in particular - he is a great communicator and transparent with recommendations and next steps which drastically reduced our leel of stress. 

Milena Stancati's profile image
Milena Stancati 
on Google
3 weeks ago

Dylan and Maykol were a great team. I came home to a loft space and master bedroom that were damaged and Servpro sent these two to help dry out my rooms and get it cleaned up. They were so helpful in moving my furniture out of the space and taking my no longer usable mattress away so that I didn’t have to deal with it. I appreciate their kindness and efficiency! 

Lourdes Bonini's profile image
Lourdes Bonini 
on Google
a month ago

Working with Leah Black has been an exceptional experience, she goes beyond expectation when it comes to reaching out to a customer in a time of need providing reassurance and guidance through the claim process. I highly recommend and we appreciate her for her knowledge and empathy with our customers  

Randie Moxley's profile image
Randie Moxley 
on Google
a month ago

I have decided to do my review based on the individual teams that came to my house. I had a fire in the kitchen that caused a lot work to have to be done. The smoke caused most of the work This review is for a team out of the ATL (Atlanta) GA division. They came to aid Charlotte East/Matthews, who is short staffed at the moment compared to the influx of work coming in. This review will be totally honest and unbiased. So here we go. The Atlanta team has a “kick a.. now and take names later” attitude toward their work. Way to ... read more

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Frequently asked questions about SERVPRO of East Mecklenburg/Matthews

How is SERVPRO of East Mecklenburg/Matthews rated?

SERVPRO of East Mecklenburg/Matthews has a 4.8 star rating with 176 reviews. 

When is SERVPRO of East Mecklenburg/Matthews open?

SERVPRO of East Mecklenburg/Matthews is open now. It is open 24/7. 

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