SERVPRO of East Mecklenburg/Matthews

Porter Johnson 

on Google

2 days ago

I had a great experience with SERVPRO thanks to the amazing crew — Orlando, Shelby, and D. Their professionalism, efficiency, and attention to detail really stood out. From the moment they arrived, they were respectful, knowledgeable, and explained the entire restoration and cleanup process clearly. Orlando, Shelby, and D worked together as a strong team and made sure everything was handled properly and with care. They showed up on time, worked hard, and kept the area clean while completing the job. Their dedication made wha... read more

Ka To 

on Google

2 days ago

Customer service extends far beyond a company selling and providing a service with a smile. It also reaches places like employees who drive company branded vehicles. Today while driving 485 inner around 12:15pm, doing 75 and passing vehicles in the right lane, I was aggressively tailed by a SERVPRO truck. I dont get it. I'm not going to go faster because you're 3ft from my bumper? I'm already speeding.. Anywho, I'm not looking for a response or reply from the company. Just be better. Be a tool in your personal vehicles, but ... read more

Tom Long 

on Google

4 days ago

Steve, Jose, and Jamie were excellent in responding to our emergency call here at General Motors. We had 10s of thousands of gallons of water hit the ground and it was too easy for this team. Much appreciated ! 

Stephanie Gray 

on Google

5 days ago

Servpro was great to work with during a stressful situation. From the initial assessment to the completion of the water damage repairs, their team was responsive, knowledgeable, and professional. They clearly explained the process, showed up when they said they would, and worked efficiently while taking great care of my unit. I truly appreciated their communication and attention to detail. I would absolutely recommend Servpro to anyone dealing with water damage or restoration needs. 

Benjamin Slone 

on Google

a week ago

Orlando was great!