SERVPRO of East Lansing / Haslett

Tomi Jones 

on Google

3 weeks ago

We had an extremely disappointing experience with this company, primarily due to severe disorganization and lack of communication from the mitigation manager assigned to our claim. During mitigation, we experienced a loss of power in our home due to overuse of electrical outlets, which created additional stress and concern during an already difficult situation. While the company did refund a portion of our payment, this did not begin to resolve the larger issues we encountered. A storage unit was placed in our driveway and w... read more

Paula Adams 

on Google

a month ago

Kerry and his crew were the best. Very professional and explained what they were doing. I would recommend them to anyone needing water cleanup. 

Sherri Taylor 

on Google

a month ago

Everyone from beginning to end was polite, respectful and listened to our needs. Jay came twice to evaluate the work and scheduled us during a time that fit our needs. I easily and enthusiastically give the work team and the work they did, including the details a 5 🌟! Kerry, Stites and Calvin were awesome, professional and hardworking.! 

Don Burkhardt 

on Google

2 months ago

Servpro helped us after we experienced water damage from leaky pipes. Brian was especially informative and went over options that would best dry out our house with the least interruption to our day-to-day living. Chris was here to meet our insurance agent, and helped explain the extent of the damage. Great company and care. 

D M 

on Google

2 months ago

Very happy with ServPro. Kerry and the whole team were prompt, courteous and professional.